Sr. Manager, Roadtex Operations

Echo Global Logistics, Inc; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Echo Global Logistics, Inc. is seeking a Sr. Manager, Roadtex Operations to oversee a regional team across several site locations, ensuring daily operations meet goals and objectives.

You will plan activities, monitor KPIs, manage budgets, and drive improvements by coordinating with HR, Finance, and Logistics. Responsibilities include directing site managers, coordinating shipping/receiving, analyzing data for efficiency, and guiding SOP development.

Qualifications

• Experience leading a multi-unit team; 7+ years in a leadership role.
• Associate’s or Bachelor’s degree in Transportation, Logistics, or related field preferred.
• Excellent managerial and supervisory skills; interpret financial data to set goals.
• Strong organizational and communication skills; detail-oriented.
• Proficient in Microsoft Office Suite or similar software.
• Self-directed with initiative; collaborate with Compliance on safety.
• Ability to build internal/external partnerships to drive efficiency.
• Knowledge of shipping methods (UPS, FedEx, Freight) and routing.
• Geographical area understanding and routing optimization.

Responsibilities

• Directs Site Managers for Region; plan and organize daily operations.
• Analyze KPI, financial data, and activity reports to boost efficiency.
• Coordinate with HR, Finance, and Logistics for production success.
• Direct shipping/receiving functions across locations.
• Assess labor needs and present to Regional Director.
• Assist budgeting for operations; support SOP development.
• Collaborate with internal teams on process improvements.
• Address transportation issues; propose corrective actions.

Skills

Team leadership

Operations management

Financial data interpretation

Strategic planning

Regulatory compliance

Communication

Microsoft Office

Collaboration

Routing & shipping knowledge

Education

Associate/bachelor in Transportation or Logistics

Tools

Microsoft Word

Excel

Dropbox

Outlook

Job description

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions.

Job Summary

The Sr. Manager, Roadtex Operations will oversee a Regional team of designated site locations and managers, and this individual will be responsible for planning and overseeing the daily operations of the organization to ensure goals and objectives are achieved.

Duties/Responsibilities

• Directly manages and leads all Site Managers for the Region Plans and organizes daily activities related to production and operations for multi transportation sites
• Measures productivity by analyzing KPI’s performance data, financial data, and activity reports and make recommendations to senior leadership to improve operational efficiencies
• Coordinates with other support departments such as human resources, finance, and logistics to ensure successful production operations.
• Directs the Terminal Site Managers on shipping and receiving functions
• Determines labor needs to meet production goals for the region and presents to the Regional Director
• Assists with budget preparation for operations unit
• Assists with and collaborates with internal teams on SOP’s
• Performs other related duties as required.

Problem Solving and Issue Resolution

• Is the lead on addressing, resolving, and communicating any transportation issues, such as delays, equipment failures, and load discrepancies to all teams
• Proactively identify potential logistics issues and recommend adjustments to minimize impact on customer service

Data analysis and reporting

• Use transportation management systems (TMS) and applicable reporting resources to monitor and analyze load data, shipment statuses, and cost metrics for the Region
• Provide regular reports on key performance indicators like load utilization, delivery timeliness, and cost efficiency to effectively streamline operational efficiencies

Compliance and Safety

• Ensure that all locations comply with local, state, and federal transportation regulations
• Adhere to and promote company safety standards in all planning and coordination activities for the Region
• Stay informed of regulatory changes that may impact transportation planning

Requirements/Skills

Experience and proven track record in leading and developing a team preferably multi unit 7+ years in a leadership role Associate’s or Bachelors degree in Transportation, Logistics, or related field preferred or like experience Excellent managerial and supervisory skills. Extensive knowledge of operations and production management. Ability to interpret financial data as needed to set production goals. Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite or similar software. Must be self-directed and take initiative to complete tasks Ability to implement and partner with Compliance team on safety procedures Proven track record in building internal and external partnerships to drive operational efficiencies and in dealing with customer issues and resolution Excellent communication and presentation skills (written and verbal) Ability to maintain/follow quality and safety standards Strong organizational skills and attention to detail Intermediate working knowledge of Microsoft Word, Excel, Dropbox, Outlook) Knowledge of postal or commercial shipping methods and procedures (UPS, FedEx, Freight) Experience with analyzing and reviewing data on incoming and outgoing shipments and making recommendations to enhance the process and grow the business Advanced understanding of geographical area and mapping to facilitate efficient routing. Solid understanding of shipping industry.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we at Echo Global Logistics, we’re in the business of simplifying transportation management. We didn’t become a Fortune 1000 company by chance. We got here because of our team members, who are unwavering in their pursuit to solve complex problems, provide exceptional service, and make an impact every day. Come join Echo and accelerate your career!

Your recruiter will keep you informed on what that will look like for the role you are being considered for. During the recruiting process, our recruiting team will continue connecting with qualified candidates in a virtual setting and will have the option of in-office interviews depending on location and the role. For those who are joining the Echo family, your onboarding experience will also be conducted virtually until further notice.