Team Lead, Sales Full Time

Crocs, Inc.; West Covina (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Team Lead for their retail operations. In this dynamic role, you will deliver exceptional service using the C.H.A.R.M model and foster a collaborative team environment. You will coordinate daily activities, support team members, and drive results through effective leadership. This position offers a competitive hourly wage, participation in a company incentive program, and a comprehensive benefits package, including medical, dental, and vision coverage. If you thrive in a fast-paced retail environment and are eager to make a positive impact, this opportunity is perfect for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

401k with Company Match

Employee Assistance Program

Short and Long-Term Disability Coverage

Qualifications

• 2-3 years of retail experience with a preference for leadership roles.
• Demonstrated leadership abilities and proven communication skills.

Responsibilities

• Deliver outstanding service using the C.H.A.R.M service model.
• Coordinate and prioritize store deadlines, ensuring follow-up on daily activities.
• Support team members in executing retail operations.

Skills

Retail Experience

Leadership Skills

Communication Skills

Customer Service

Flexibility

Education

High School Diploma

Job description

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What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns
• Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 18 years or older
• 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
• A valid driver’s license and clean driving record may be required
• Desire to succeed in a high-growth, fast-paced retail environment
• Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
• The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily

Ability to place and arrange items on all shelves and racks daily

Ability to climb and descend ladders carrying merchandise daily

Ability to lift 30 pounds or more with assistance daily

Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily daily

Ability to also be required to stand, walk, kneel, or balance for a duration of time daily

Ability to read instructions, reports, and information on the computer/register screens and to key information into the computer daily

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.We accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title:Team Lead, Sales Full Time

Salary or Pay Range: $17.00 - $21.00

Pay is dependent on experience and geographic area.

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.

Job Category:Retail

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title:Team Lead, Sales Full Time

Salary or Pay Range: $18.00 - $21.50

Pay is dependent on experience and geographic area.

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, and many other additional voluntary benefits.