Team Lead SACOT/IOP

Southeastern Life Center; Washington (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

The Southeastern Life Center in Washington, NC seeks a Supervisor/Team Leader to oversee clinical operations for SACOT/SAIOP/MOUD services. You will supervise the team, assign staff, ensure adherence to policy, and maintain program integrity while coordinating assessments and PCP development.

The role requires a Master’s degree in human services, at least one year of supervisory experience with MH/SUD populations, and at least three years of clinical experience in substance use disorder

Qualifications

• Master’s degree in human services-related field is required.
• Minimum one year supervisory experience working with MH/SUD diagnosis is required.
• Three years of clinical experience with Substance Use Disorder Treatment is required.

Responsibilities

• Provide individual therapy and group for recipients served by the team.
• Designate appropriate team staff to apply specialized clinical expertise as indicated.
• Implementation and monitoring of ASAM levels of care, Matrix Model, Illness Management and Recovery, MOUD, Dimensions of Wellness and CBT.
• Provide, coordinate, and oversee initial and ongoing assessments of clients’ clinical needs.
• Develop and implement individualized supervision plans for team members.
• Provide clinical supervision of all team members for the service.
• Determine team caseload by acuity and client needs.
• Facilitate weekly team meetings.
• Monitor and evaluate services, interventions, and activities.
• Provide clinical expertise and guidance to team interventions.
• Develop relapse prevention and disease management strategies.
• Psychoeducation for clients and families about diagnosis, symptoms, and treatment.
• Perform Intensive Case Management linking services and referrals.
• Participate in PCP initial and revisions; ensure PCP implementation.
• Spend time at service locations as required.
• Participate in first-responder on-call system 24/7/365.
• Coordinate with staff to maintain communication and standardize procedures.
• Conduct investigations into incidents with risk concerns.
• Ensure timely authorizations and notify parties of denials/modifications.
• Monitor service utilization within policy limits and PCP requirements.
• Coordinate discharge planning and post-discharge resources.
• Serve as liaison between company, clients, guardians, agencies and community.

Education

Master’s degree in human services-related field

Minimum one year supervisory experience with MH/SUD population

Three years of clinical experience with Substance Use Disorder Treatment

Job description

Full Time Washington, NC, US

Summary

The Supervisor/Team Leader is responsible for the supervision and management of team operations and staffing for SACOT/SAIOP/MOUD treatment services. The Supervisor/Team Leader ensures that services are provided to the members served to meet the clinical needs of each recipient through direct and indirect interventions in accordance with DHHS Clinical Coverage Policy 8A. The Supervisor/Team Lead oversees and assures the program integrity of SACOT/SAIOP/MOUD services as outlined below.

Essential Duties and Responsibilities

• The team leader (clinical supervisor) must provide individual therapy and group for recipients served by the team.
• Behavioral interventions such as modeling, behavior modification, and behavior rehearsal.
• Designates the appropriate team staff so that specialized clinical expertise is applied as clinically indicated for each recipient.
• Implementation and monitoring of ASAM levels of care, Matrix Model, Illness Management and Recovery, MOUD, Dimensions of Wellness and Cognitive Behavioral Therapy
• Provides, coordinates, and oversees initial assessment and ongoing assessment of the recipient’s clinical needs.
• Develops and implements individualized supervision plans for team members.
• Provides clinical supervision of all members of the team for the provision of this service.
• Determines team caseload by the level of acuity and the needs of the individual served.
• Facilitates weekly team meetings.
• Monitors and evaluates the services, interventions, and activities provided by the team.
• Provide clinical expertise and guidance to the members in the team’s interventions with the recipient.
• Development of relapse prevention and disease management strategies to support recovery.
• Psychoeducation for the recipient, families, caregivers, and/or other individuals involved with the recipient about the recipient’s diagnosis, symptoms, and treatment.
• Performs Intensive Case Management functions of linking and arranging for services and referrals.
• Participates in the initial PCP and revision of the Person-Centered Plan (PCP) as needed.
• Ensure and monitor the implementation of the PCP.
• Spends time at the location where services are being performed as specified in the service definition for that service.
• Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates first response resources according to consumer needs and the PCP.
• Works closely with other clinical/professional staff to maintain communication and provide feedback, standardize procedures, and expedite PCP implementation.
• Conducts and supervises formal investigations into incidents/allegations of abuse, neglect, exploitation, or other circumstances that may present a risk to the safety and health of the person supported.
• Ensures that all initial and reauthorizations for services occur in a timely fashion.
• Provides timely and accurate information when requesting authorizations from the LME/MCO/Statewide Vendor and follows up on each request for authorization modified, not approved, and/or not responded to.
• Notifies appropriate parties upon the denial/modification of continued services and provides person-supported/guardian DMA-approved appeal policies and materials.
• Monitors utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rules, PCP, and the service authorization.
• Coordinates transition to another level/type of care for the person supported.
• Coordinates and oversees the discharge planning process including the development of a discharge plan initially upon admission and a discharge summary with follow-up resources at the conclusion of services.
• Facilitates relationships and serves as a link between the company, consumer, guardians, local agencies, and the community.
• Drafts responses to and implements changes required by Medicaid, the Department of Facility Services, and/or other regulatory agencies.
• Performs all other duties as reasonably required and assigned.
• Practices standard medical precautions by understanding and utilizing personal protective and safety equipment.
• Ensures confidentiality regarding sensitive and protected information.
• Ensures individual rights to privacy and protected health information for the person supported.
• Maintaining records, charting each individual, and reporting unusual and critical incidents in a professional, timely manner (within 24 hours).
• Familiarization with medications used by the client and policies. regarding medication administration.
• Represent the company in a positive manner, reflective of the company’s mission, at all times.
• Ensures confidentiality regarding sensitive and protected information.
• Ensures individual rights to privacy and protected health information for the person supported.
• Ensures service, agency, LME/MCO, state and/or federal documentation requirements and timelines such as NCTOPPs, PCPs/ITRs, and reminders relative to Clinical Monthly Summaries, Discharge Summaries, and Aggregate Reports.
• Completes Intake Packets for any of the referrals that the office receives.
• Accurately document all billable encounters into southeastern integrated care's EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified.
• Other duties as assigned.
• In addition, the employee must participate in all required training and education as mandated by the specific service line and clinical coverage policy.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Master’s degree in human services-related field required.
• Musthaveaminimumofone(1)yearofdocumentedsupervisoryexperienceworkingwiththe population served withMH/SAdiagnosis. OR
• Three years of clinical experience with Substance Use Disorder Treatment,

Required Skills/Abilities

• Mustmaintainstrictconfidentiality.
• Mustpossesseffectivecommunication/documentationskills.
• Ability to learn and use personal computers. Work with a computer is common and the ability to understand word processing and certain spreadsheet programs is important.
• Successfully complete other training as may be required or amended by company policy.
• Developorganizational andcommunicationskillsthat fosterTEAMWORK.
• Requires flexibility in scheduling and availability to adequately meet the service needs of the consumer/family and other team members.
• Must have reliable transportation and be willing to travel locally.

Certificates, Licenses, Registrations

• LCAS or CCS
• Valid NC driver’s license including personal vehicle insurance coverage.