Team Lead, Quality Assurance & Audit

Health Solutions; Pueblo (CO); Hybrid; USD 77,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

Generous benefits

Medical/Dental/Vision coverage

401(k) with employer match

Flexible schedule

Wellness program

Paid holidays and PTO

Job summary

Health Solutions is seeking a full-time Team Lead to guide the Quality Assurance & Audit Team in Pueblo, CO (with potential Grand Junction, CO) in a hybrid in-person/remote setting. The role focuses on QA leadership, training, and ensuring adherence to healthcare laws and guidelines.

You will mentor Quality Specialists, oversee audits, and provide operational coverage when the Manager is away. A High School diploma plus 3+ years in healthcare quality is required; a BS in a related field is

Qualifications

• Must have a High School Diploma or equivalent.
• Minimum of three years of experience in healthcare quality, preferred in behavioral health or primary care.
• Knowledge of healthcare regulations and quality assurance practices.
• Strong mentorship and training capabilities look for leadership potential.

Responsibilities

• Maintain confidentiality of sensitive information.
• Serve as a resource on quality assurance best practices.
• Stay knowledgeable about state and federal healthcare laws and regulations.
• Assist QA and audit activities across programs and lines of business.
• Develop and implement a training plan related to QA and audit for Health Solutions staff.
• Support clinical and operational teams on policies and practices in QA.
• Minimize payer recoupment risk by meeting audit standards.
• Maintain accurate, compliant records.
• Mentor Quality Specialists and provide coverage when Manager is unavailable.

Skills

Quality assurance

Chart auditing

Critical incident management

Mentorship

Education

High School diploma or equivalent

Bachelor's degree in behavioral health or healthcare administration

Tools

Basic computer skills

Job description

Job Details

Job Location: The Wellness Center - Pueblo, CO 81006 • Position Type: Full Time • Education Level: High School • Salary Range: $77,160.00 - $77,496.00 Salary/year • Travel Percentage: Negligible • Job Shift: Day • Job Category: QA - Quality Control

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We’re looking for one full-time Team Lead to join our Quality Assurance & Audit Team in Pueblo, Colorado, or Grand Junction, Colorado. Hybrid in-person/remote considered.

What You’ll Be Doing

As a Team Lead, you will assist with quality assurance and audit activities, provide training and mentorship to those on the team, and provide operational coverage when the Manager is unavailable.

RESPONSIBILITIES:

• Maintain strict confidentiality of sensitive and protected information.
• Serve as a resource on quality assurance best practice.
• Maintain knowledge of applicable state and federal laws, rules, and regulations related to healthcare.
• Assist with quality assurance and audit activities across all programs and lines of business.
• Assist in developing a comprehensive training plan and program related to quality assurance and audit practice with all Health Solutions staff.
• Provide support to clinical and operational teams regarding Health Solutions policies, procedures, and practices as they relate to quality assurance.
• Minimize reimbursement recoupment risk through meeting or exceeding payer audit standards.
• Keep accurate, complete, and up-to-date records with 100% compliance with set standards.
• Adhere to the spirit of the mission statement while performing assigned duties.
• Performs other job-related duties as assigned by supervisor.
• Mentor and assist in the training of Quality Specialists.
• Provide operational coverage when the Manager is unavailable, within clearly defined authority.
• Bring staffing, performance, compliance, and high-risk concerns to the Manager promptly.

Physical requirements include the following:

• May stay stationery for prolonged periods of time.
• Moves within the facility.
• Occasionally exposed to stressful or emergent situations.
• Frequently operates a computer and other office equipment.

What You’ll Like About Us

• Competitive pay at $75,160.00-$77,496 annual salary determined by education and experience.
• Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program.
• Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
• HS Funded: EAP, LifeLock, Direct Path, Life and AD&D, LTD
• Retirement 403(b) with employer match up to 6%
• Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insurance
• Childcare
• Flexible work schedule
• Employee recognitions and celebrations
• Warm and friendly work environment in which staff respect and learn from one another

Qualifications

What We’re Looking For—The Must-Haves

• High School Diploma or Equivalent
• Minimum of three (3) years of experience in healthcare quality with a preference for behavioral health and/or primary care. Relevant areas of experience include, but are not limited to, quality assurance best practices, chart auditing, and critical incident management.
• Valid Colorado (or applicable state) driver’s license and acceptable driving record.
• Basic computer skills, knowledge of healthcare operations, and knowledge of quality assurance.

What we’d Like to See in you—the Nice-to-Haves

• Bachelor’s degree in a behavioral health clinical field or healthcare administration
• Leadership experience
• Spanish language skills

Health Solutions expects all staff to

• Adapt to change in the workplace and use change as an opportunity for innovation and creativity.
• Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through.
• Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work.
• Inspire and model collaborative teamwork and Human Kindness; and
• Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.

Must already be authorized to work in the US; sponsorships not available.

Closing Date:9/11/2026EOE, M/F