Team Lead - Quality

Dover Food Retail; Conyers (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Flexible spending accounts

Paid holidays

Paid time off and business travel

Job summary

Dover Food Retail in Conyers, GA seeks a Team Lead – Quality to steer daily activities of the quality work group under the Quality Supervisor. You will supervise safety, quality, and productivity initiatives while coordinating with cross‑functional teams to meet production targets.

The role requires hands‑on leadership, effective communication, and a focus on continuous improvement. You will guide on‑the‑floor analysis, support training, and ensure clear handoffs between shifts to sustain

Qualifications

• High school diploma or GED; relevant experience considered.
• Ability to read and interpret safety rules, operating instructions, and procedures.

Responsibilities

• Lead daily activities of the work group within Safety, Quality, Productivity, and Training goals.
• Ensure team follows safety policies and measures, tracking injuries and improvements.
• Maintain quality by enforcing processes, reporting equipment status, and validating completed work packs.
• Provide OJT training and collaborate on skills development and lean training.
• Represent the Quality team in production meetings and support cross-functional teams.

Skills

Leadership

Safety compliance

Quality mindset

Communication

Problem solving

Education

High school diploma

Tools

ETQ

Integra PTSS

Job description

Job Title

Team Lead – Quality

Location

Conyers, GA

Summary

Lead daily activities of the work group while collaborating with team members as directed by the Quality Supervisor. Perform the duties listed below.

Responsibilities

• SAFETY
  • Ensure team follows safety policies & procedures.
  • Track, measure, and enforce the team’s safety goals such as injuries, safety improvements, etc.
  • Accountable for meeting Hillphoenix’s annual safety goal.
• QUALITY
  • Ensure team follows policies & procedures.
  • Establish task times (Mechanical/Electrical/Final Walk each job) and measure execution efficiency. Typical process metrics include Job Assignments, Job Efficiency, Material Review, Workforce Utilization.
  • Send out updates and reviews of equipment status.
  • Assist Quality Supervisor on Integra PTSS approvals.
  • Move jobs from Inspection Integra status to Ship prep as needed.
  • Participate in conducting a clear hand‑off between shifts.
  • Ensure processes are followed (Safety culture, ETQ reliance, Audit Systems, Fast problem‑solving methods, and structured inspection training).
  • Support cross‑functional teams as needed (Supplier and Customer Quality Engineers, etc.).
  • Represent Quality team during production meetings.
  • Validate each completed job pack for accuracy prior to Data Entry.
  • Request and document U‑1A Form.
• PRODUCTIVITY
  • Ensure team performance meets targeted Standard Hours with continuous improvement in hours needed.
  • Assign and execute daily quality tasks to meet production schedule (standard hour execution).
  • Receive and execute daily work instructions from Quality Supervisor (delivery to internal customers on time and lead‑time reduction).
• TRAINING
  • Ensure OJT training documents are reviewed and updated.
  • Perform OJT training of newly hired associates.
  • Collaborate with teams to conduct associate development and continuous improvement (Skills Matrix, Basic Lean, training needs to team/associates).
• LEADERSHIP
  • Conduct huddle board meetings.
  • Assign team tasks (Safety, Quality, Productivity, 6S and Huddle communication).
  • Escalate part‑related or engineering issues to applicable functions (Stock room, Quality Supervisor, Engineering, etc.).
  • Review process opportunities/successes with Quality Supervisor.
  • Support Quality Supervisor, Production Supervisor, and Production Manager to meet/exceed goals.
  • Foster teamwork and work alongside associates to meet and exceed goals.
  • Ensure that communication flows properly through visual floor communication tools (Huddle Board).
  • Perform Quality inspections or Quality Gate functions when needed.
  • Encourage development of new skills and interests among team members.
  • Support and train new standard operating procedures.

Qualifications

• High school diploma or general education degree (GED); or up to two years related experience or training.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Preferred Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Flexible spending accounts.
• Paid holidays.
• Paid time off and business travel services.
• Employee assistance program including counseling and legal services.

Equal Opportunity Employer

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.