Team Lead, Patient Access Registration

Pediatrix Medical Group; Sunrise (FL); Remote; USD 55,000 - 70,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Access Registration Team Lead to oversee account registration processes and provide billing support. This role requires strong communication skills, the ability to manage multiple tasks efficiently, and prior experience in the healthcare sector. Join a compassionate team committed to providing quality care for women, babies, and children.

Benefits

Medical, Dental, Vision Insurance

401(K) Thrift Program

Employee Stock Purchase Plan

Short & Long Term Disability

Flexible Spending Accounts

Qualifications

• Requires 2-4 years of healthcare related experience.
• Ability to delegate assignments and manage details is essential.
• Experience with OBR, Master Database, and various medical software preferred.

Responsibilities

• Provide account registration, billing, and administrative support.
• Resolve daily worklists and claims manager reports.
• Conduct training and complete quality audits as required.

Skills

Excellent interpersonal skills

Written communication skills

Training and developing staff

Ability to manage multiple tasks

Education

Associate's degree or equivalent

Tools

MS Excel

MS Word

Job description

Requisition ID: 2025-49653
Location: US--US:Remote
Position Type: Full Time
HR Rep / Recruiter: Marcia Harrison
Contact:

Responsibilities

The Patient Access Registration Team Lead is responsible for providing account registration, billing, and administrative support to internal and vendor departments. The duties include gathering and verifying current demographic information including insurance information; contacting insurance companies (as necessary); processing weekly billing; completing and submitting daily and monthly statistics.

• Work and resolve the assigned unit(s) PBI worklists daily, to ensure timely follow-up on all holds, maintaining within the established âœpast due hold code durationâ time.
• Work and resolve the assigned unit(s) OBR edit reports and Data Repair 3 times per week, (Monday, Wednesday, and Friday) to ensure quantity and timeliness of registrations.
• Work and resolve unit(s) PBI worklists daily, to ensure timely resolution of all registration hold codes that are still not billed and sit in the âœreleased bucket of unbilled A/R.â
• Work and resolve claims manager reports for assigned unit(s)to ensure all edits are worked in a timely manner.
• Work with leadership and department staff on specific unit issues, where established registration and billing guidelines are not being followed.
• Assist supervisor with site/unit provisioning as needed.
• Complete daily census validation.
• Provide training to associates on job performance related issues as needed.
• Responsible for completing quality audits as determined by leadership.
• Participate in monthly telephone conference meetings with teams to allow best practice and other techniques to be shared

Qualifications

Education/Experience:

• 2-4 years of healthcare related experience
• Associate's degree (A.A.) or equivalent from a two-year college; or equivalent combination of education & experience.

Knowledge/Skills:

• Ability to work on projects and meet the overall objective, ability to meet pre-determined deadlines.
• Ability to supervise, counsel, train, and develop staff.
• Ability to delegate assignments and follow through on details is essential.
• Ability to be effective and efficient in a fast-paced environment, managing multiple competing tasks and priorities.
• Excellent interpersonal and written communication skills.
• Excellent consumer relations skills required.

Software:

• Proficient MS Excel, Word, and Windows.
• Experience with OBR, Master Database, PBI, pMD, BBS, GPMS, NextGen preferred.

Benefits and Compensation

Benefits for Full Time employees and qualified dependents:

• Medical, Prescription, Dental, Vision Insurance
• Progyny Fertility Benefits
• Livongo Diabetes Management
• Teladoc Health and Second Opinion Services
• Smart Shopper
• 401(K) Thrift Program & Sharing Plan**
• Employee Stock Purchase Plan (ESPP) â“ 15% discount*
• Basic Employee; Spouse; Child Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Employee Optional Life and AD&D
• Short & Long Term Disability
• Pre-Tax Health Savings Accounts (HSA)
• Employee and Dependent Flexible Spending Account (FSA)
• Family Medical Leave Act (FMLA)**
• Parental Leave Benefit
• Sick Pay Bank
• Employee Assistance Program (EAP)**
• Group Aflac Policies
• Identity Theft Protection
• Employee Charitable Fund
• Care.com
• Various Discount Programs

*Part Time Regular employee classifications also receive this benefit

**Available to part-time regular and part-time casual employees aged 21 and over

About Us

Pediatrix Medical Group is one of the nationâs leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The groupâs high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.

Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers .

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Pediatrix is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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