Team Lead - Outlet

Goodwill of Western Missouri & Eastern Kansas; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading nonprofit organization seeks a Team Lead - Outlet to assist in managing day-to-day operations of the outlet store. Ideal candidates will lead team performance, assist in staff training, and ensure compliance with procedures, while also aiming to meet sales targets. This full-time role at Goodwill provides a solid opportunity for career growth within a community-focused organization, dedicated to supporting job seekers.

Qualifications

• Responsible for managing the outlet store workflow and training new associates.
• Ensures compliance to policies and safety standards.
• Leads daily duties and staff performance.

Responsibilities

• Assists in daily operations, ensuring efficient workflow and compliance.
• Handles bank deposits and cash security.
• Trains new associates and oversees stock management.

Skills

Leadership

Communication

Team Management

Problem Solving

Education

High School Diploma or equivalent

Job description

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Goodwill of Western Missouri & Eastern Kansas provided pay range

This range is provided by Goodwill of Western Missouri & Eastern Kansas. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $17.00/hr

Goodwill of Western Missouri & Eastern Kansas has a rich, 125 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That’s why 88¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.

Our agency is evolving. We’re looking for new leaders and team members who want more than just a job.

Visit www.mokangoodwill.org to learn more about our agency.

Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions. Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425.

Job Summary

The Outlet Team Lead is responsible for assisting with the direction the day-to-day workflow of the outlet store while leading employees in the performance of their duties. This role assumes responsibility in the absence of the manager and assistant manager.

• Making bank deposits, as required
• Maintaining appropriate security of cash and keys
• Leading personnel in the daily completion of job duties
• Training new associates in procedures and standards, if requested or required
• Ensuring compliance to policies and procedures
• Ensuring quick placement of goods to the sales floor, adhering to stock rotation guidelines
• Maintain communication with the salvage department throughout the day through all table rotation initiatives
• Assisting with meeting sales numbers as set by divisional management
• Ensuring loss prevention and process flow guidelines are followed
• Ensuring merchandise is priced and sorted correctly and appropriate for the outlet customer
• Ensuring all staff performs duties according to safety expectations and procedures
• Ensuring the physical safety of the back room and sales floor
• Communicating safety issues and concerns to ensure quick resolution
• All other duties as assigned by the Outlet Manager
  
  

Qualifications

The Outlet Team Lead is responsible for assisting with the direction the day-to-day workflow of the outlet store while leading employees in the performance of their duties. This role assumes responsibility in the absence of the manager and assistant manager.

• Making bank deposits, as required
• Maintaining appropriate security of cash and keys
• Leading personnel in the daily completion of job duties
• Training new associates in procedures and standards, if requested or required
• Ensuring compliance to policies and procedures
• Ensuring quick placement of goods to the sales floor, adhering to stock rotation guidelines
• Maintain communication with the salvage department throughout the day through all table rotation initiatives
• Assisting with meeting sales numbers as set by divisional management
• Ensuring loss prevention and process flow guidelines are followed
• Ensuring merchandise is priced and sorted correctly and appropriate for the outlet customer
• Ensuring all staff performs duties according to safety expectations and procedures
• Ensuring the physical safety of the back room and sales floor
• Communicating safety issues and concerns to ensure quick resolution
• All other duties as assigned by the Outlet Manager

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Non-profit Organizations

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