Team Lead - Guest Experience & Performance

Topgolf; Waco (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free Play

1/2 price food

Health, dental, vision insurance

401(k) match

Free mental well-being platform

Job summary

A leading entertainment venue in Texas is seeking a motivated Team Leader to provide guidance and mentorship to staff, ensuring performance targets are met. You'll collaborate across departments, address operational challenges, and foster a positive team culture. Applicants should have leadership experience, strong communication skills, and be comfortable working varied shifts, including weekends. Benefits include free play, discounted food, and health care options. This role offers a vibrant working environment where diversity is valued and growth is encouraged.

Qualifications

• Proven experience in a leadership or supervisory role.
• Availability to work varied shifts, including evenings, weekends, and holidays.
• Ability to stand and walk for long periods.

Responsibilities

• Provide leadership and guidance to team members.
• Monitor and evaluate team performance and provide feedback.
• Collaborate with departments for quality service delivery.
• Identify and resolve operational issues and guest concerns.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Team motivation

Time-management

Proficiency in software

Education

High school diploma or equivalent

Job description

A leading entertainment venue in Texas is seeking a motivated Team Leader to provide guidance and mentorship to staff, ensuring performance targets are met. You'll collaborate across departments, address operational challenges, and foster a positive team culture. Applicants should have leadership experience, strong communication skills, and be comfortable working varied shifts, including weekends. Benefits include free play, discounted food, and health care options. This role offers a vibrant working environment where diversity is valued and growth is encouraged.