Team Lead — Growth, Service & Customer Experience

Express Wash Concepts LLC; United States; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k with company match

Unlimited Wash Club Membership

Paid vacation

Educational reimbursement

Uniforms provided

Continuous training

Job summary

Express Wash Concepts LLC is seeking a Team Leader at our Virginia Beach location. You will support site operations, lead a team, and drive customer service excellence while promoting our Unlimited Wash Club and quality standards.

The role emphasizes leadership, sales growth, and maintaining safe, efficient operations. The company highlights growth opportunities and a supportive team environment for career development.

Qualifications

• High school diploma or equivalent is required or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and professional appearance.

Responsibilities

• Lead the site’s facility and operations responsibilities.
• Deliver outstanding customer service and boost sales growth.
• Educate customers about the Unlimited Wash Club benefits.
• Maintain quality standards and supervise team performance.
• Address customer escalations calmly and effectively.

Skills

Team leadership

Customer service

Sales ability

Communication

Flexibility

Education

High school diploma or equivalent

Job description

Express Wash Concepts LLC is seeking a Team Leader at our Virginia Beach location. You will support site operations, lead a team, and drive customer service excellence while promoting our Unlimited Wash Club and quality standards.

The role emphasizes leadership, sales growth, and maintaining safe, efficient operations. The company highlights growth opportunities and a supportive team environment for career development.