Team Leader - Customer Experience & Growth

Express Wash Concepts LLC; Suffolk (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Continuous training

401k with company match (up to 4%)

Unlimited Wash Club Membership

Supplied uniforms

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts LLC is seeking a Team Leader at our Suffolk, VA location. Earn $17.50 per hour while guiding a rock-solid team, delivering fast, eco-friendly car wash services, and ensuring top customer satisfaction.

You’ll be responsible for daily operations, coaching staff, and promoting ourUnlimited Wash Club program. We offer continuous training, a 401(k) with company match, paid vacation, uniforms, and educational reimbursement.

Qualifications

• High school diploma or equivalent required or currently enrolled.
• Prior sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, professional appearance, and teamwork.
• Follow safety guidelines and wear required equipment.

Responsibilities

• Greet customers and contribute to strong first impressions.
• Support site operations and maintain service standards.
• Educate customers about Unlimited Wash Club benefits.
• Drive customer service, sales growth and quality checks.
• Address escalations calmly and lead a cooperative team.

Skills

Team leadership

Customer service

Sales

Flexible hours

Education

High school diploma or equivalent

Tools

POS system

Basic retail equipment

Job description

Express Wash Concepts LLC is seeking a Team Leader at our Suffolk, VA location. Earn $17.50 per hour while guiding a rock-solid team, delivering fast, eco-friendly car wash services, and ensuring top customer satisfaction.

You’ll be responsible for daily operations, coaching staff, and promoting ourUnlimited Wash Club program. We offer continuous training, a 401(k) with company match, paid vacation, uniforms, and educational reimbursement.