Team Lead for a Security Operations Center

Walden Security; Knoxville (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition Reimbursement

Employee Family Scholarship

Paid Time Off

Medical, Dental and Vision Insurance

Health Savings Account

401K

Employee Assistance Program

Employee Recognition Programs

Culture of Caring

Promote From Within Philosophy

Flexible Schedules

Job summary

Walden Security is seeking a Security SOC Team Lead in Knoxville, 2nd shift (3pm-11pm). You will oversee CCTV operations, manage a team of security operators, and ensure compliance with safety and access control policies.

Responsibilities include incident reporting, safety inspections, and shift coordination. The role emphasizes strong attention to detail, interpersonal skills, and the ability to work both in a team and independently.

Qualifications

• Experience supervising security operators.
• Proficiency in CCTV monitoring and incident reporting.
• Ability to manage access control procedures.
• Excellent teamwork and communication.

Responsibilities

• Oversee operation, maintenance, and monitoring of CCTV systems.
• Supervise and train security operators; ensure shift coverage.
• Prepare incident reports and conduct safety inspections; ensure regulatory compliance.
• Collaborate with Operations Manager on posts status and security duties.

Skills

CCTV Monitoring

Access Control

Team Leadership

Reporting & Compliance

Communication

Attention to detail

Teamwork

Job description

ASecurity SOC Team Leadis responsible for overseeing the operation, maintenance, and monitoring of closed-circuit television (CCTV) systems, ensuring they are used effectively to detect, deter, and respond to security threats. This role often involves managing a team of security operators, coordinating with other security personnel, and ensuring compliance with safety and access control policies.

Security Supervisor needed in Knoxville on 2nd shift. Normal hours are 3pm-11pm Monday-Friday

This is a highly technical position with the candidates proficient in the following:

• CCTV Monitoring & Analysis: Watch multiple camera feeds in real time, identify suspicious activity, and document incidents.
• Access Control:Manage visitor logs, key control, and access to restricted areas
• Team Leadership:Supervise and train security operators, ensure shift coverage, and maintain operational standards
• Reporting & Compliance:Prepare incident reports, conduct safety inspections, and ensure adherence to company and regulatory policies

Must have excellent attention to detail, strong interpersonal skills and be able to work well with a team as well as alone.

Duties may include the following; other duties may be assigned by the Operations Manager or Branch General Manager:Strong communication is requires as the supervisor will provides input to the management in regards to operation, status of posts and Security Officers.

Must be at least 25 years old to be allowed under the Walden Security Auto insurance plan. Employee must have a valid Tennessee drivers license and no more that one at fault occurrence on their MVR in the last 5 years.

• Extensive Training:Our initial training paves the way for you to earn your Security Officer Certification. Walden Security has been recognized byTraining Magazineas a Top 100 Award Winner which is awarded to companies with the most successful learning and development programs in the world!
• Unbelievable PERKS!: Save on phone, vacation, auto, retailers and more!
• Tuition Reimbursement:we believe in the professional development of our team members and provide annual reimbursement opportunities.
• Employee Family Scholarship: To date, Walden Security has awarded more than $300,000 in Employee Family Scholarships!
• Paid Time Off:offered to employees that average at least 32 hours per week
• Medical, Dental and Vision Insurance:multiple plan options for you and your dependents
• Health Savings Account:pay for health care more easily
• Voluntary Life Insurance:affordable plans available
• 401K:prepare for your retirement
• Employee Assistance Program:we offer free, confidential assistance for many of your life’s needs
• Employee Recognition Programs:we believe in celebrating the “wins” with our Walden Security team. We reward the hard work and dedication of our employees through Tenure Recognition, On-The-Spot Bonuses, Officer of the Month and Officer of the Year recognitions which include awards and bonuses
• Culture of Caring:Walden Security supports many charitable organizations
• Award Winning Company:Walden Security has earned significant recognition for our better working environment for our officers, better service to our customers and a dedication to quality performance standards.
• Promote From Within Philosophy:Walden Security offers growth opportunities for our team members who are Setting the Standard by Setting the Example
• Flexible Schedules: We offer

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Pay Rate

$19 - $19 USD

We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth.