Team Lead, EUC - Public Sector

World-Wide-Technology; St. Louis (MO); On-site; USD 114,000 - 143,000; Full time

Benefits offered by this job

Health and wellbeing

401k with company matching

Paid time off

Tuition reimbursement

Employee discount program

Flexible benefits

Job summary

World Wide Technology (WWT) seeks a Team Lead for EUC Public Sector to manage GCCH End User Computing end-to-end. You will lead a hands-on team handling Windows, Mac, iOS, and VDI, while overseeing the vulnerability management program and policy compliance.

You will set standards, coach analysts, and collaborate with public sector leadership and auditors. The role requires GCCH eligibility and a background in security operations, DevOps, and Agile practices.

Qualifications

• 4+ years in vulnerability management, endpoint engineering, IT security operations, or related field; 1–2 years leading a team or mentoring others.
• Hands-on experience with vulnerability scanning tools (Tenable or similar), including scan design, prioritization and remediation tracking.
• Experience supporting CMMC, FedRAMP, or other regulated/public sector frameworks.
• Strong experience with RMM/endpoint management tools (NinjaOne, Ivanti Neurons, Microsoft Intune) in Windows and macOS.
• Experience with DevOps-style workflows and Agile frameworks.
• Excellent written communication and executive presence; able to translate vulnerability data into actionable recommendations.

Responsibilities

• Lead a team of Analysts and Engineers supporting the GCCH environment; set priorities, coach on analytical rigor, run 1:1s, develop talent, maintain quality.
• Own the team’s operating cadence — intake, prioritization, WIP visibility, and SLA-driven delivery.
• Represent the End User Computing function to public sector leadership; translate executive direction into work plans for the team.
• Oversee device configuration and management for GCCH: Windows, Mac, iOS, and VDI, with vulnerability management program ownership.
• Own GCCH vulnerability management lifecycle: prioritization, outreach, and remediation tracking through closure.
• Ensure compliance with CMMC governance and maintain SOPs and audit-ready documentation.

Skills

Vulnerability management

Team leadership

Public sector security

Dashboards & reporting

Tenable

Intune & endpoint tools

Tools

Tenable

NinjaOne

Ivanti Neurons

Microsoft Intune

Job description

___________________________________________

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

The Team Lead, EUC Public Sector leads our team of EUC Analysts and Engineers supporting the GCC High (GCCH) public sector environment. The Lead is a player-coach: still hands-on with vulnerability management and device configuration, but also responsible for setting standards, coaching the analyst and engineer team, and being the senior voice in the room for public sector leadership and compliance stakeholder conversations. This role owns the GCCH End User Computing environment end-to-end, including management of Windows, Mac, iOS, and VDI, as well as the vulnerability management program for that environment.

Responsibilities:

• Lead a team of Analysts and Engineers supporting the GCCH environment: set priorities, coach on analytical rigor, run 1:1s, develop talent, and hold the bar on quality of work
• Own the team’s operating cadence — intake, prioritization, work-in-progress visibility, and delivery against SLAs
• Represent the End User Computing function to public sector leadership; translate executive direction into clear work for the team

Device Configuration and Management

• Own the end-user device experience for Public Sector, from initial setup through final configuration and software deployment
• Own software and security tool packaging and deployment across the GCCH device fleet using Microsoft Intune, and related platforms
• Set configuration baselines and standards and ensure consistent, compliant device builds
• Ensure the device fleet is performant, reliable, and meets business needs across Windows, Mac, iOS, and VDI

Vulnerability Management & Remediation

• Own the GCCH vulnerability management lifecycle: prioritization methodology, end-user and system-owner outreach, and remediation tracking through closure
• Ensure vulnerability thresholds and SLAs are being met for the GCCH environment, escalating aging or high-risk findings as needed
• Partner with engineering and security teams to deploy and validate patches and remediation for identified vulnerabilities

Compliance & Governance

• Own CMMC compliance, audits, and security governance for the End User Computing GCCH environment, ensuring required fixes and controls are implemented and documented
• Maintain SOPs, governance documentation, and evidence needed to demonstrate compliance to auditors and public sector stakeholders

Reporting & Stakeholder Management

• Own vulnerability posture reporting and dashboards, translating findings into a clear, defensible narrative
• Build and maintain relationships with public sector program stakeholders, IT teams, and Information Security teams

__________________________________________

Qualifications:

• 4+ years in vulnerability management, endpoint engineering, IT security operations, or a closely related field — with at least 1–2 years leading a team or formally mentoring others
• Hands‑on experience with vulnerability scanning tools (Tenable or similar), including scan design, prioritization, and remediation tracking
• Experience supporting CMMC, FedRAMP, or other regulated/public sector compliance frameworks
• Strong experience with RMM/endpoint management tools (NinjaOne, Ivanti Neurons, Microsoft Intune, or similar) in Windows and macOS environments
• Experience with DevOps‑style workflows
• Experience with Agile frameworks
• Strong analytical skills; comfortable building dashboards and reporting using Tenable, AI tools, and Excel
• Excellent written communication and executive presence; able to translate vulnerability data into recommendations leadership and auditors can act on
• Experience coaching, mentoring, and developing team members; comfortable holding 1:1s and setting team priorities
• Must be eligible to support a U.S. Government Community Cloud High (GCCH) environment; U.S. citizenship or other eligibility requirements may apply

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $114,000 to $142,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well‑being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full‑time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planninmg Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all‑encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

WWT is an Equal Opportunity Employer

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