Team Lead

TechOp Solutions International; Washington (District of Columbia); On-site; USD 70,000 - 110,000; Full time

Job summary

TechOp Solutions International is seeking a Privacy Team Lead to support an anticipated opportunity in privacy compliance activities. This role combines privacy expertise with day-to-day leadership of a production-oriented team.

The ideal candidate will coordinate assignments, monitor workload and quality, provide guidance, and help ensure privacy documentation and assessments are completed accurately and on schedule.

Qualifications

• High school diploma or equivalent.
• At least three years of privacy, compliance, information management, cybersecurity, records management, or related experience.
• Experience leading a production or professional team of 10+ employees.
• Strong organizational and communication skills.
• Ability to manage multiple assignments and deadlines.
• Familiarity with privacy concepts and handling of sensitive information; US background checks may be required.

Responsibilities

• Lead and coordinate daily activities of a production team of 10+ employees.
• Assign work, set priorities, monitor progress and meet production deadlines.
• Support privacy documentation, PTAs, PIAs, SORNs and related artifacts.
• Review outputs for completeness, accuracy and adherence to procedures.
• Document systems, processes, data collection, sharing, access, retention and handling.
• Track assessments, assignments, items, responses, revisions and deadlines.
• Provide day-to-day guidance to team members.
• Identify missing or conflicting information and resolve escalations.
• Support status reports, metrics, inventories, and workload tracking.
• Coordinate with privacy personnel, system owners, departments and engineers.
• Assist onboarding, training and development of team members.
• Identify workflow and quality improvements to boost productivity.
• Protect sensitive information and comply with privacy requirements.

Skills

Organizational skills

Communication skills

Leadership experience

Privacy/compliance knowledge

Team management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Team Lead Privacy

TechOp Solutions International is seeking a Privacy Team Lead to support an anticipated opportunity in privacy compliance activities. This position will combine privacy and compliance support with day-to-day leadership of a production-oriented team.

This Privacy Team Lead will coordinate assignments, monitor workload and quality, provide guidance to team members, support privacy documentation and assessment activities, and help ensure work is completed accurately and on schedule.

This position is well suited for an experienced team lead, supervisor, or privacy/compliance professional who is comfortable managing people and production while working within an established federal privacy program.

Key Responsibilities

• Lead and coordinate the daily activities of a production team of 10 or more employees


• Assign work, establish priorities, monitor progress, and help ensure established production requirements and deadlines are met


• Support the preparation, review, and maintenance of Privacy Threshold Analyses (PTAs), Privacy Impact Assessments (PIAs), System of Records Notices (SORNs), and related privacy documentation


• Review team work products for completeness, consistency, accuracy, formatting, and adherence to established procedures


• Assist with documenting information concerning systems, business processes, data collection, data sharing, user access, retention, and information-handling practices


• Track assessments, assignments, action items, stakeholder responses, revisions, approvals, and deadlines


• Provide day-to-day guidance and assistance to team members


• Identify missing, conflicting, or incomplete information and coordinate resolution or escalation as appropriate


• Support status reports, metrics, inventories, workload tracking, and other program documentation


• Coordinate with privacy personnel, system owners, program offices, technical personnel, and other stakeholders


• Support onboarding, training, and development of team members


• Help identify opportunities to improve workflow, quality, consistency, and team productivity


• Protect sensitive information and follow applicable privacy and information-handling requirements

Requirements

• High school diploma or equivalent


• At least three years of professional experience in privacy, compliance, information management, cybersecurity, records management, program support, business operations, or a related environment


• Experience leading, supervising, or coordinating a production or professional team of 10 or more employees


• Strong organizational and communication skills


• Experience assigning or coordinating work and tracking multiple assignments or deadlines


• Ability to understand and document technical, operational, or compliance-related information


• Familiarity with personally identifiable information (PII) and responsible information handling


• Ability to review work for accuracy, completeness, and compliance with established procedures and quality standards


• Proficiency with Microsoft Word, Excel, Outlook, Teams, and related business applications


• U.S. citizenship and ability to satisfy applicable federal background investigation, suitability, or security requirements