Team Lead

Archway Marketing Services; South Bend (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Archway Marketing Services is seeking a warehouse team-leader to oversee drop-in operations, coach staff, and ensure safe, efficient production. You will assist supervisors with directing work, optimizing methods, and meeting SLAs and KPIs across departments.

Your role includes training, performance discussions, ISO-related support, and Lean/5-S initiatives to maintain quality and safety. Previous leadership and warehouse experience are essential.

Qualifications

• High School Diploma or GED required; 4-year college degree preferred
• Previous leadership responsibilities required
• 2+ years warehouse experience preferred
• Lean Manufacturing experience and use of warehouse automation equipment a plus
• PC skills including Excel and Word
• Excellent math, reading, and communication (verbal and written) skills
• Ability to coach and provide feedback to employees
• Strong attention to detail and accuracy
• Ability to work independently and in a team leadership role
• Ability to balance and utilize team resources
• Ability to lift/move up to 40 pounds solo and greater in a team-lift environment

Responsibilities

• Assist supervisor in assigning work direction to team members
• Help determine production methods and labor levels to meet service deliverables
• Coordinate with supervisor, team members and other departments to meet client SLA and KPI
• Train and coach employees
• Provide performance updates to supervisor and participate in discussions
• Assist ISO Coordinator with audits and certification requirements
• Support LEAN Manufacturing activities
• Promote 5-S and maintain a safe, clean work area; conduct audits
• Update work instructions and process flows
• Maintain a safe and organized work area
• Support quality, health and safety standards and policies
• Handle other duties as assigned

Skills

Leadership

LEAN Manufacturing

Team coaching

Warehouse automation

Communication

Excel

Education

High School Diploma/GED

4-year college degree preferred

Tools

RF Equipment

Voice Directed systems

Job description

Role Summary

Ensure that all warehouse/production operations are performed under controlled conditions; safely and efficiently. Assist supervisor in coaching and training team members; provide support to supervisors.

Major Areas of Performance

• Assist supervisor in assigning work-direction to team members
• Assist with determining appropriate production methods and labor levels to meet service deliverables by understanding the impact of work flow on productions by meeting performance standards
• Work and communicate with supervisor, team members and other departments to meet client SLA and Key Performance Indicators (KPI) as required
• Responsible for training and coaching employees
• Provide ongoing information to supervisor regarding team member performance and participate in performance discussions
• Where applicable assist ISO Coordinator in ISO Audits and ISO certification requirements
• Promote LEAN Methodology by assisting in LEAN Manufacturing activities
• Promote 5-S to maintain a clean, organized and safe work area; comply with all safety and quality policies and conduct audits where assigned
• Regularly updating work instructions and process flows
• Maintain a clean, organized and safe work area
• Support and maintain corporate quality, health and safety standards, processes, policies, practices and work instructions. (ISO standards where applicable)
• All other duties as assigned

Qualifications (experience, Education, Knowledge, Skills) Required

• High School Diploma/GED required; 4-year college degree preferred
• Previous leadership responsibilities required
• 2+ years warehouse experience preferred
• Lean Manufacturing experience and use of various warehouse automation equipment (RF, Voice, Etc.) a plus
• PC skills including Excel and Word
• Excellent math, reading, and communication (both verbal and written) skills
• Ability to effectively communicate and provide coaching and feedback to employees
• Superior attention to detail to ensure accuracy
• Ability to work independently and in a team leadership role
• Ability to balance and effectively utilize team resources
• Ability to lift/move up to 40 pounds solo and greater weights in a team-lift environment

Physical requirements include: lifting, carrying, bending, stretching, and standing for long periods of time

Equal Employment Opportunity

In its recruiting and search practices, HRforGrowth does not discriminate on the basis of race, color, religion, national origin, age, marital status, physical or mental disability, sex, sexual orientation, gender, or gender identity, and welcomes applications from all qualified individuals. HRforGrowth evaluates and presents candidates to its clients without regard to any protected characteristic.

The hiring organization for this position is expected to comply with all applicable federal, state, and local equal employment opportunity laws — including those enforced by the U.S. Equal Employment Opportunity Commission (EEOC) — in its hiring decisions, terms of employment, and workplace practices.