Team Lead

Where Ya Bin; Louisville (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Employee Discounts

Growth Opportunities

Fast-Paced Environment

Job summary

Where Ya Bin Stores in Louisville is seeking a Retail Team Lead to support daily store operations, supervise Team Members, and ensure a standout customer experience. You will help manage opening and closing procedures, delegate tasks, and uphold store standards.

The ideal candidate is energetic, customer-focused, highly organized, and able to lead in a fast-paced retail environment. This role offers opportunities for growth within a growing discount retailer.

Qualifications

• Experience leading a retail team and managing tasks.
• Strong customer service and communication skills.
• Able to multitask and adapt to changing priorities.

Responsibilities

• Assist with opening and closing store procedures.
• Delegate daily tasks and oversee Team Member performance.
• Support store leadership with operational and sales goals.
• Provide excellent customer service and resolve concerns.
• Maintain store cleanliness, organization, and safety standards.
• Stock, merchandise, bin flips, and inventory organization.
• Coach, motivate, and support Team Members throughout shifts.
• Ensure departments operate efficiently during business hours.
• Communicate priorities to leadership and staff.
• Foster a positive, productive, team-oriented environment.
• Follow company policies, procedures, and safety guidelines.

Skills

Retail leadership

Customer service

Organizational skills

Problem solving

Multitasking

Reliability

Stock merchandising

Job description

Retail Team Lead

Where Ya Bin Stores

Job Type

Full-Time

Benefits

• Medical Benefits
• Employee Discounts
• Growth & Advancement Opportunities
• Fast-Paced and Fun Work Environment

About Where Ya Bin

Where Ya Bin Stores delivers a unique retail shopping experience built around unbeatable savings and constantly changing inventory. Every week, we receive truckloads of overstock merchandise and customer returns from major online retailers across America.

Our "everything must go" pricing starts at $10 on Fridays and drops daily until merchandise reaches just $0.25 on Thursdays before the store is completely restocked with fresh inventory. With thousands of new items arriving weekly, every shopping experience is exciting, fast-paced, and different.

At Where Ya Bin, customer experience is our top priority. Our leadership team and store associates work together to create a fun, safe, and value-driven environment while redefining the retail industry.

Position Overview

The Retail Team Lead plays a key leadership role in supporting daily store operations, supervising Team Members, and ensuring an outstanding customer experience. This position is responsible for helping manage opening and closing procedures, delegating tasks, maintaining store standards, and supporting store leadership with operational goals.

The ideal candidate is energetic, customer-focused, highly organized, and comfortable leading in a fast-paced retail environment.

Responsibilities

• Assist with opening and closing store procedures
• Delegate daily tasks and oversee Team Member performance
• Support store leadership with operational and sales goals
• Provide excellent customer service and resolve customer concerns professionally
• Maintain store cleanliness, organization, and safety standards
• Assist with stocking, merchandising, bin flips, and inventory organization
• Coach, motivate, and support Team Members throughout each shift
• Ensure all departments are operating efficiently during business hours
• Communicate effectively with leadership and staff regarding store priorities
• Help maintain a positive, productive, and team-oriented work environment
• Follow and enforce company policies, procedures, and safety guidelines

Qualifications

• Previous retail leadership, supervisory, or management experience preferred
• Strong customer service and communication skills
• Ability to lead and motivate a team in a fast-paced environment
• Strong organizational and problem-solving skills
• Ability to multitask and adapt to changing priorities
• Reliable, dependable, and professional
• Ability to lift, move, and stock merchandise as needed
• Flexible schedule, including weekends and holidays as needed

Why Join Where Ya Bin?

• Opportunity for career growth and advancement
• Fun and energetic retail environment
• Competitive pay and benefits
• Every day brings new inventory and new challenges
• Be part of a growing company redefining discount retail shopping

Schedule

• Full-Time
• Day and evening shifts
• Weekend availability required