Team Lead, Underwriting Assistant Atlanta

AXA XL; Atlanta (GA); On-site; USD 87,200 - 124,000; Full time

Benefits offered by this job

Competitive compensation

Learning opportunities

Inclusive benefits

Job summary

AXA XL is searching for a Team Lead in Underwriting Operations based in Atlanta, Georgia. This position entails managing a team of underwriting support staff and ensuring the highest quality service delivery. Responsibilities include providing direction, conducting training, and achieving service delivery standards.

Ideal candidates have at least five years of experience in the P&C insurance industry, particularly with multinational programs. Strong leadership and analytical skills are essential, along with proficiency in Microsoft Office applications.

We offer a competitive salary range of $87,200 - $124,000, along with a range of benefits to support your health and professional growth.

Qualifications

• 5 years of experience in P&C insurance business required.
• Experience in Commercial P&C Insurance and multinational programs preferred.
• Advanced insurance study is a plus.

Responsibilities

• Provide direction to underwriting support staff.
• Oversee training and development of employees.
• Accountable for service delivery standards.
• Track and report production metrics.

Skills

Leadership

Analytical Skills

Time Management

Problem-Solving

Organizational Skills

Education

College degree or equivalent experience

Tools

Microsoft Office

Job description

Team Lead, Underwriting Operations - Multinational Incoming Casualty and Financial Lines

We are seeking a Team Lead with strong technical expertise in Multinational and proven leadership capabilities. This role is responsible for managing a team of underwriting support staff (up to 8 members) and driving consistent, high-quality service delivery. The Team Lead will ensure clarity and adherence to internal processes and procedures, identify and implement efficiency opportunities, and maintain strong alignment with underwriting partners. This role is accountable for achieving service delivery standards across timeliness, productivity, and quality, while also contributing directly to accounting support as needed.

What You’ll Be Doing

• Provides clear day-to-day direction to staff.
• Oversees development, training, and cross-training of employees.
• Supports performance evaluations, including compensation recommendations, and provides coaching to staff.
• Establishes unit and individual goals in concert with Operations Leadership.
• Assists in interviewing and hiring new employees for the department.
• Accountable for adherence to established workflows and internal procedures.
• Delivers work in line with defined service standards, including ownership of a book of business where applicable.
• Tracks and reports weekly/monthly production.
• Keeps Department Management informed of status and progress in the unit.
• Plans and prioritizes work to ensure efficient and timely completion of tasks.
• Ensures compliance and timely action plans for internal and external audit and peer review findings.
• Maintains open communication with internal and external stakeholders to foster strong partnerships.
• Adapts effectively to changes in processes, priorities, and operating environment.
• Attends meetings on behalf of leadership and communicates outcomes, issues, and action items.

What You’ll Bring

• College degree or equivalent experience with advanced insurance study preferred.
• Five years’ experience in P&C insurance business.
• Relevant experience in Commercial P&C Insurance and Multinational programs, with strong rating, coding, and underwriting support skills.
• Proficient in Microsoft Office applications.
• Proactive leader with strong time management, organizational, problem-solving, and analytical skills.
• Manages multiple priorities independently with minimal supervision.

Applicants for this role must be legally authorized to work in the United States without sponsorship now or in the future.

Salary

The U.S. base salary range for this position is USD 87,200 - 124,000.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Benefits

We also believe in fostering our colleagues’ development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance_2026.pdf.