Team Coach (Agile)

The Guardian Life Insurance Company of America; Town of Bethlehem (NY); Hybrid; USD 79,000 - 130,000; Full time

Job summary

The Guardian Life Insurance Company of America is seeking a Team Coach to empower agile teams, drive continuous improvement, and lead digital transformation across business processes. You will guide teams through agile practices, leverage data for insights, and foster a culture of collaboration and self-organization.

The role requires strong facilitation, analytics, and change-management skills, with exposure to AI concepts and cross-functional stakeholder engagement.

Qualifications

• Minimum 5 years in coaching and mentoring teams within an agile environment.
• Proven Agile expertise and practical application.
• Strong analytical acumen and data analysis proficiency.
• Experience with business process improvements and digital transformation.
• Familiarity with AI concepts and applications.
• Excellent communication, active listening, and facilitation skills.
• High empathy and emotional intelligence.
• Change management and KPI definition experience.
• Risk management understanding.
• Ability to influence diverse stakeholders.

Responsibilities

• Champion and implement Agile methodologies across various teams, ensuring adherence to principles and practices.
• Actively listen to team members and stakeholders to understand challenges, opportunities, and requirements.
• Facilitate training sessions and workshops to enhance team skills in areas such as requirements management, data analysis, and new technologies.
• Apply analytical acumen and data analysis techniques to identify areas for business process improvements and measure key performance indicators (KPIs).
• Drive and support digital transformation initiatives, understanding the impact of Artificial Intelligence (AI) and other emerging technologies.
• Provide empathetic coaching and mentoring to team members, fostering growth, collaboration, and self-organization.
• Manage change effectively within teams, guiding them through transitions and ensuring smooth adoption of new processes and tools.
• Engage in requirements management to ensure clarity, alignment, and effective execution of project goals.
• Identify and mitigate risks through robust risk management strategies and proactive problem-solving.
• Cultivate strong relationships and exert stakeholder influence to gain buy-in and support for team objectives and initiatives.

Skills

Coaching & mentoring

Agile methodology

Data analysis

Change management

Requirements management

KPI definition

Stakeholder management

Empathy & emotional intelligence

Facilitation & communication

AI awareness

Job description

Job Summary

The Team Coach at The Guardian Life Insurance Company of America will empower agile teams to achieve peak performance, fostering a culture of continuous improvement and innovation. This role involves guiding teams through agile methodologies, leveraging data for insights, and facilitating digital transformation initiatives to optimize business processes.

Job Responsibilities

• Champion and implement Agile methodologies across various teams, ensuring adherence to principles and practices.
• Actively listen to team members and stakeholders to understand challenges, opportunities, and requirements.
• Facilitate training sessions and workshops to enhance team skills in areas such as requirements management, data analysis, and new technologies.
• Apply analytical acumen and data analysis techniques to identify areas for business process improvements and measure key performance indicators (KPIs).
• Drive and support digital transformation initiatives, understanding the impact of Artificial Intelligence (AI) and other emerging technologies.
• Provide empathetic coaching and mentoring to team members, fostering growth, collaboration, and self-organization.
• Manage change effectively within teams, guiding them through transitions and ensuring smooth adoption of new processes and tools.
• Engage in requirements management to ensure clarity, alignment, and effective execution of project goals.
• Identify and mitigate risks through robust risk management strategies and proactive problem-solving.
• Cultivate strong relationships and exert stakeholder influence to gain buy-in and support for team objectives and initiatives.

You Have: Required Job Qualifications

• A minimum of 5 years experience in coaching and mentoring teams within an agile environment.
• Demonstrated expertise in Agile Methodology and its practical application.
• Strong analytical acumen and proficiency in data analysis.
• Experience with business process improvements and digital transformation initiatives.
• Familiarity with Artificial Intelligence (AI) concepts and their potential applications.
• Excellent communication, active listening, and facilitation skills.
• A high degree of empathy and emotional intelligence.
• Proficiency in change management principles and techniques.Experience with requirements management and defining Key Performance Indicators (KPIs).
• Solid understanding of risk management principles.
• Ability to effectively influence and manage relationships with diverse stakeholders.

Location

Three days a week at a Guardian office in Holmdel, NJ, Bethe hem, PA or New York, NY.

Salary Range

$79,310.00 - $130,295.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Notice Regarding Guardian's Use of Artificial Intelligence in Recruitment

As part of Guardian's job application process, Guardian may use artificial intelligence tools ("AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian's jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian's use of AI tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to [e-mail], making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian's document retention policy, a copy of which you may request via [e-mail]. Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.

Current Guardian Colleagues

Please apply through the internal Jobs Hub in Workday. Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com. Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.