Team Care Coordinator

The CORE Institute; Saint Augustine (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive health & welfare benefits

401(k) with company match

PTO and paid holidays

Job summary

The CORE Institute in Saint Augustine, Florida, is seeking a Team Care Coordinator to be the central contact point for patients and healthcare providers. This role is essential for ensuring seamless care delivery and supporting providers with clinical and administrative tasks.

The ideal candidate will have a high school diploma, strong organizational skills, and the ability to multitask while maintaining confidentiality. The position comes with competitive benefits including health coverage and a 401(k) plan.

Qualifications

• High school diploma/GED or equivalent (medical background preferred).
• Strong organizational, typing, and computer skills.
• Ability to maintain confidentiality and work under pressure.

Responsibilities

• Serve as the primary liaison between patients and providers.
• Document patient visits and complete disability paperwork.
• Schedule appointments and manage provider schedules.

Skills

Organizational skills

Typing skills

Excellent communication skills

Ability to multi-task

Education

High school diploma/GED

CMA certification or college degree in healthcare/anatomy

Tools

Computer skills

Job description

Team Care Coordinator/ Lead Medical Scribe

Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region’s trusted leader in orthopedic medicine—delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry‑leading care today while continuing to grow and shape the future of medicine for tomorrow.

As Southeast Orthopedic Specialists continues to grow, we are seeking a Team Care Coordinator to be the central point of contact for patients, providers, and the healthcare team. This role is key to ensuring patients receive seamless, timely care while supporting providers with clinical and administrative tasks.

What We Offer

• Competitive health & welfare benefits, HSA
• Monthly stipend for extra coverage
• 401(k) with company match
• 24/7 Employee Assistance Program
• PTO, paid holidays, and appreciation events ...plus, so much more!

General Summary

• Serve as the primary liaison between patients, providers, and the healthcare team to ensure smooth care delivery.
• Guide patients through their healthcare journey, helping them understand conditions, medications, and provider instructions.
• Support providers by handling administrative and clinical tasks that allow more face-to–face patient care.

Essential Functions

• Document patient visits accurately, including history, procedures, exams, and provider plans.
• Assist with in‑office procedures (injections, aspirations, suture removal).
• Complete disability/FMLA paperwork and call in prescriptions/refills.
• Schedule appointments and procedures; triage patient calls.
• Coordinate with WC adjusters, home health agencies, and nurse case managers.
• Manage provider schedules and submit/renew physical therapy orders.

Qualifications

• High school diploma/GED or equivalent (medical background or relevant coursework preferred).
• CMA certification or college degree in healthcare/anatomy is a plus.
• Strong organizational, typing, and computer skills.
• Excellent interpersonal and communication skills.
• Ability to multi‑task, work under pressure, and maintain confidentiality.
• Typing speed of 40+ WPM; ability to work independently while supporting team efficiency.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.