Team Assistant - Hospice - Hospice

Infinity Hospice Care LLC; Fort Worth (TX); Sur place; USD 32 000 - 44 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k

Résumé du poste

Infinity Hospice Care LLC in Texas seeks a detail-oriented Team Assistant to support the Clinical Manager and home health team. You will manage scheduling, communications, and patient information flow to keep operations running smoothly.

Ideal candidates have a high school diploma, solid data entry skills, and the ability to handle confidential information with professionalism. This role offers a collaborative, family-like team environment and opportunities for growth.

Qualifications

• High school diploma and experience in computer processing preferred.
• Above average word processing and data entry skills.
• Knowledge of medical terminology.
• Excellent communication and ability to work with others.
• Ability to maintain confidential information.

Responsabilités

• Monitors assigned reports and follows up on discrepancies.
• Distributes and/or provides communications to staff as directed.
• Maintains tracking systems with accurate/up-to-date information.
• Receives, triages, and relays messages for Team field staff (faxes, orders, lab results).
• Participates in quality management activities as assigned.
• Facilitates maintaining, updating, and communicating visit schedules for Team field staff.
• Assists with pre-bill audit activities as assigned.
• Assists with weekend patient scheduling and on-call coverage.
• Supports customer service reputation by promoting a responsive, knowledgeable approach.
• Other duties as assigned by Clinical Manager.

Connaissances

Data entry

Word processing

Communication

Confidentiality

Teamwork

Formation

High school diploma

Description du poste

Description

Join Life Care Home Health Family!

Serving Texas, Florida, Nevada, and Georgia, we provide skilled nursing, therapy, homecare, hospice, palliative care, and private duty services.

Why Work With Us?

• Nestmed AI Scribe: Less charting, more caring!
• Competitive pay, 401k, health & life insurance
• Flexible schedules & career growth opportunities
• Continuing education & recognition programs
• Supportive, family-like team culture

Make a difference in patients’ lives while enjoying work-life balance.

Team Assistant

Position Summary

Provides clerical support to the Clinical Manager in managing the day-to-day team operations through assigned workflow processes driven primarily by cross-matrix EMR reports. Supports the home health team by anticipating and responding to team processes related to scheduling, and complete, accurate, and timely flow of patient information. This includes, but is not limited to, patient visit scheduling; MD orders management; assigned workflow processes; and general clerical support to Clinical Manager and assigned clinical Team functions. Responsible for keeping the flow of team processes organized to expedite communication and support policies and procedures that ensure smooth, continuous team operations.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Monitors assigned reports and follows up on unresolved discrepancies.
• Distributes and/or provides communications to appropriate staff as directed.
• Maintains assigned tracking systems with accurate/up-to-date information.
• Receives, addresses, triages, and relays messages for assigned Team field staff (incoming faxes including physician orders, lab results, etc.).
• Participates in quality management activities as assigned.
• Facilitates maintaining, updating, and communicating visit schedules for Team field staff.
• Assists with pre-bill audit activities as assigned.
• Assists with weekend patient scheduling and on-call coverage.
• Supports Agency’s customer service reputation by promoting and maintaining a responsive, knowledgeable, and accessible approach to all customer contacts.
• Other duties as assigned by Clinical Manager.

Requirements

MINIMUM QUALIFICATIONS

• High school diploma and experience in computer processing preferred.
• Above average word processing/data entry skills.
• Knowledge of medical terminology.
• Excellent communication skills: ability to be flexible and work well with others.
• Ability to maintain confidential information.

Environmental/Working Conditions

• Sitting, standing, and walking are required.
• Ability to handle stressful situations in a calm and courteous manner at all times.
• Requires working under some stressful conditions to meet deadlines and Agency needs.
• Works under a variety of conditions in facilities and offices.
• Available to agency personnel in person or by telephone during the Agency operating hours and possibly after hours for emergencies.
• Some exposure to unpleasant weather.
• The home base will be at the Company Support Center
• Reliable transportation and auto liability insurance.
• Computer and basic office equipment.

This description is a general statement of required essential functions performed regularly and continuously. It does not exclude other duties as assigned.