Team Assistant Hospice

AccentCare, Inc.; Austin (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision

Paid time off

Paid holidays

Professional development

401(k) matching

Flexible spending account

Health savings account

Wellness program

Employee assistance program

Calm app access

Job summary

AccentCare, Inc. in Austin, TX is seeking a Full-Time Team Assistant to support field operations and office staff. This on-site role requires strong clerical skills, attention to detail and the ability to manage EMR tasks and inventory coordination.

You will update patient records, help manage census data, order medical supplies, process DME orders in the EMR, and support the Team Director by preparing for meetings. A positive, collaborative mindset is essential.

Qualifications

• High School Diploma or related, required.
• 1+ years’ clerical experience, preferably in a medical setting.
• Basic knowledge of Microsoft Office Suite and EMR systems.

Responsibilities

• Update ADT missing elements in EMR by reviewing the ADT report daily.
• Record census updates daily in the EMR to reflect admissions, discharges, transfers.
• Assist Team Director by ordering and maintaining inventory of medical supplies.
• Process DME orders in the EMR and ancillary systems.
• Prepare for Team Meetings with the TD and support IPOC/485 documentation with MD.
• Maintain communication with Medical Director and community physicians for timely IPOC/485.

Skills

Clerical experience

MS Office

EMR systems

Education

High School Diploma or related

Tools

Microsoft Office

EMR systems

Job description

Overview

Team Assistant - HospiceLocation: Austin, TXRemote/Virtual Position: NoCoverage Area: Austin, TX

Find Your Passion and Purpose as a Full-Time Team AssistantSchedule: Full Time

Offer Based On Years of Experience

What You Need to Know

Reimagine Your Career in Hospice

Caring for others is more than what you do — it’s who you are.At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.We’re proud to be named one of America’s Greatest Workplaces 2025by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Team Assistant You Can Be

If you meet these qualifications, we would love to meet you:

• High School Diploma or related, required
• 1+ years’ clerical experience, preferably in a medical setting, or equivalent
• Basic knowledge of Microsoft Office Suite of products and EMR systems

Responsibilities:

As a Team Assistant, you will:

• Update the ADT missing elements in EMR system by reviewing the ADT exception report daily
• Participate in stand up/down and records census updates daily into the EMR system to ensure admissions, discharges/deaths, transfers, and changes in level of care, changes in team and/or branch are captured for accurate census
• Assist the Team Director (TD) by ordering and maintaining appropriate inventory of medical supplies for the field staff
• Processes DME orders in the EMR system and any ancillary systems
• Responsible for IDG preparation and assisting the TD as requested in preparing for Team Meeting
• Maintain close communication with the Medical Director (MD) and community physicians in completing their IPOC/485 documents timely and prior to meetings by leveraging the use of eNote and Collaborator

Our Investment in You

Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays

• Professional development opportunities

• Company-matching 401(k)

• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees

• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

• At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.

Posted Salary Range

USD $17.00 - USD $20.00 /Hr.