TDM Program Lead: Sustainable Transportation & Outreach

Foursquare ITP; Washington (District of Columbia); Hybrid; USD 97,000 - 127,000; Full time

Job summary

Foursquare ITP is seeking a Transportation Demand Management (TDM) Program Manager based in the Washington Metropolitan Area to lead multifaceted outreach and education programs and manage staff, partnerships, and performance metrics.

The role requires deep TDM knowledge, strong project management, and the ability to coordinate with employers, schools, and transit partners, with a hybrid in-office/work-from-home arrangement in DC.

Qualifications

• Bachelor’s degree in urban planning, Marketing, Public Administration, Communications, or related fields.
• Minimum of 5 years relevant experience, including at least 2 years managing a TDM program or outreach team.
• Experience with CRM platforms and performance dashboards is a plus.
• Excellent communication and stakeholder management skills.

Responsibilities

• Serve as subject matter expert for clients’ TDM efforts.
• Oversee outreach teams working with employers, residential buildings, schools, and more to implement traveler and commuter benefits.
• Oversee programs and outreach teams focused on direct-to-commuter programs.
• Establish and maintain professional working relationships with clients, staff, and stakeholders.
• Supervise and mentor teams of TDM staff, establishing goals and ensuring timely delivery of high-quality services.
• Maintain and build programs and services for audiences including employers and community partners.
• Lead the development of educational materials, including factsheets, toolkits, blog posts, guides, and social content.
• Plan and execute marketing campaigns and guide collateral development.
• Lead the development of program events and community outreach activities.
• Collaborate with third-party benefit administrators, local agencies, and transit providers to ensure success.

Skills

TDM experience

Behavior change

Project management

Staff supervision

Communication

CRM platforms

Education

Bachelor’s degree in urban planning/Marketing/Public Admin/Communications

Tools

SalesForce

HubSpot

PowerBI

Tableau

Job description

Foursquare ITP is seeking a Transportation Demand Management (TDM) Program Manager based in the Washington Metropolitan Area to lead multifaceted outreach and education programs and manage staff, partnerships, and performance metrics.

The role requires deep TDM knowledge, strong project management, and the ability to coordinate with employers, schools, and transit partners, with a hybrid in-office/work-from-home arrangement in DC.