Tax Systems BA: Process Improvement & Reporting

Jobtailor; Columbia (SC); On-site; USD 85,000 - 110,000; Full time

Job summary

Jobtailor is seeking a Business Analyst to analyze tax collection operations and enhance integrated tax systems. You will interpret tax data, develop reports, and collaborate with business users, IT, and stakeholders to resolve issues.

You will mentor teammates, support process improvement initiatives, and ensure secure data practices while maintaining awareness of current systems and completing required IT training.

Qualifications

• Bachelor's degree completed and verifiable.
• 5+ years of Business Analyst experience.
• 3+ years of experience with process improvement initiatives.
• 3+ years of experience working with integrated tax systems.
• 3+ years of state government experience.
• 3+ years of experience training team members on tax data and system processes.

Responsibilities

• Analyze business needs related to tax collection operations and enforcement processes.
• Evaluate and interpret tax system data to support collection activities.
• Analyze and recommend enhancements to integrated tax systems and reporting capabilities.
• Troubleshoot collection data issues and recommend solutions.
• Develop recommendations for new reports and system improvements.
• Collaborate with business users, IT teams, management, and stakeholders to resolve issues.
• Conduct detailed account reviews using integrated tax systems.
• Support process improvement initiatives and identify operational efficiency opportunities.
• Provide knowledge sharing and training related to tax data and system usage.
• Maintain awareness of current computer systems and complete required IT training.
• Follow information security guidelines and promote secure data practices.
• Mentor and support team members while assisting with business solutions.
• Manage multiple priorities, tasks, and projects while providing stakeholder status updates.

Skills

Analytical skills

Communication

Leadership/mentoring

Stakeholder collaboration

Organizational skills

Problem solving

Education

Bachelor's degree

Tools

SharePoint

Gentax

Job description

Jobtailor is seeking a Business Analyst to analyze tax collection operations and enhance integrated tax systems. You will interpret tax data, develop reports, and collaborate with business users, IT, and stakeholders to resolve issues.

You will mentor teammates, support process improvement initiatives, and ensure secure data practices while maintaining awareness of current systems and completing required IT training.