Tax Season Customer Service Pro | Flexible Hours

Jackson Hewitt - 2628; Columbus (GA); Vor Ort; USD 17.000 - 24.000; Teilzeit

Benefits dieser Stelle

Opportunity for advancement

Training & development

Flexible schedule

Zusammenfassung

Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2027 tax season in the Phoenix area! Come be part of our team making an impact on thousands of people navigating the challenges of filing taxes. Our mission is to make taxes easy!

We offer flexible scheduling options with Weekday, Weekend, Full time, or Part Time schedules and a salary of $15 per hour. This role fits stay-at-home parents, military families, gig workers, or anyone seeking a second income while staying

Qualifikationen

• 2+ years Customer Service experience.
• High School diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, high volume retail environment.
• Bilingual Spanish is a plus.
• Basic knowledge of computer functions, including setup of office computer systems and the ability to troubleshoot issues.

Aufgaben

• Complete our Jackson Hewitt Customer Service Associate training.
• Greet all clients with a friendly and professional demeanor.
• Schedule Tax Preparer appointments, coordinate client flow through the process, and keep clients engaged during periods of wait time.
• Quickly and accurately input sensitive and confidential client data, Form W2s, and other tax documentation into our proprietary software.
• Answer phones and resolve client issues.
• Assist in maintaining a clean and inviting workplace, which may include removal of trash, vacuuming or sweeping, cleaning counters and glass, etc.

Kenntnisse

Customer Service

Ausbildung

High School Diploma

Jobbeschreibung

Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2027 tax season in the Phoenix area! Come be part of our team making an impact on thousands of people navigating the challenges of filing taxes. Our mission is to make taxes easy!

We offer flexible scheduling options with Weekday, Weekend, Full time, or Part Time schedules and a salary of $15 per hour. This role fits stay-at-home parents, military families, gig workers, or anyone seeking a second income while staying