Tax Searcher

Fidelity National Financial; San Bernardino (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Job summary

Fidelity National Financial in California is seeking a Tax Searcher for the Property Insight TaxPoint Operations Team to research property tax data from various sources and make calls to tax collectors nationwide. You will ensure timely processing of customer orders and maintain data integrity for the TaxPoint system.

Day-to-day duties include analyzing historical and current data, responding to customer inquiries, and collaborating with teammates to meet service levels.

Qualifications

• Understanding of property taxes and title insurance context.
• Proficient with Excel and professional email writing.
• Strong written and verbal communication; analytical mindset.

Responsibilities

• Analyze historical and go-forward data for TaxPoint inputs.
• Respond to customer emails in a timely manner.
• Research property tax data and contact tax collectors as needed.
• Collaborate with team to ensure accurate, on-time orders.

Skills

Property tax basics

Title insurance knowledge

Office professionalism

Excel proficiency

Email writing

Written & communication

Analytical & problem-solving

Job description

FNF ® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF ®’s various mortgage and real estate services companies provide services that complement our title insurance business. From a full-service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF ®believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry-leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart.

Job Description

A Tax Searcher with respect to the Property Insight TaxPoint Operations Team, will be responsible for researching property tax data from various websites and making phone calls to tax collectors nationwide.

• Working with the TaxPoint team to complete tax research and respond to Property Insight’s clients.
• Be able to complete the necessary work using the TaxPoint data application.
• Conduct research and collect data which will be used to complete and release customer orders in a timely manner.
• Work closely with colleagues to complete the daily work.
• Ensure high quality data is collected and integrity of the data that is released to the customers.
• Conceptualization of data and sharing this knowledge through effective presentation of the data output with the rest of your team.

Minimum Skills/Qualifications

A Tax Searcher will be responsible for performing data analysis in support of the TaxPoint system.

• Basic understanding of Property Taxes.
• Some Title insurance industry knowledge is a plus.
• The ability to work in a professional office setting.
• Proficiency in Microsoft Office applications, especially Excel.
• Knowledge and ability to write professional emails.
• Strong written and communication skills.
• Strong analytical and problem-solving skills.

Tasks/Projects

Day-to-day tasks will be Customer Order driven and priorities will be based on business needs. The following is a list of current tasks and proficiencies that are necessary.

• Analyze historical and go forward data for input into the TaxPoint application that tracks the various pieces required to be completed before the order can be released.
• Responding to customer email questions in a timely manner.

COMPENSATION & BENEFITS

FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. Based on location and job-related factors such as skillset and experience, this position has the potential to earn compensation in the range of $20.67 – $21.63 hourly. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

EQUAL OPPORTUNITY POLICY

FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.