IT Policy Analyst

Fidelity National Financial; Jacksonville (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Fidelity National Financial in Jacksonville, FL is seeking an IT Policy Analyst to support governance and compliance across IT and information security. You will analyze requirements, coordinate policy reviews, and manage change control within the enterprise framework.

The role emphasizes collaboration with stakeholders, documentation management, and producing reports to guide risk, governance, and compliance decisions. A bachelor’s degree in a technology field is preferred.

Qualifications

• Bachelor’s degree in a technology-related field (or relative experience).
• Ability to actively listen, lead meetings, and mediate conversations across various department stakeholders.
• Self-starter with a proven track record of execution and results demonstrating the ability to work independently with minimal supervision.
• Excellent written and verbal communication skills.
• An ability to produce quality deliverables and meet defined deadlines.
• Competent with the creation of professional presentations and status reports.
• A general understanding of Policies, Risks, Processes, Controls and the ability to converse at a technical level.

Responsibilities

• Schedule, coordinate, and lead IT policy review meetings with applicable stakeholders.
• Support the internal document management system by completing user acceptance testing, maintaining system records, and tracking system workflows.
• Track and gather all required approvals needed for the publication of IT Governance Documents.
• Write, edit, and distribute policy change bulletins following the established enterprise communication process.
• Review policy change requests to modify existing IT and ISO Governance Documents and support the policy change control process.
• Analyze compliance requirements, gaps in requirements, duplications, and perform general quality assurance across the corpus of technology and security policy requirements.
• Study and remain up to date on various authoritative security and compliance frameworks such as:NIST, NYDFS, TSC, ITIL.
• Support complementary IT governance, risk, and compliance initiatives.
• Produce compliance reports, status reports, and other compliance related KPIs as needed, and present analysis to IT Compliance Management.

Skills

Active listening

Meeting leadership

Stakeholder mediation

Written and verbal communication

Independent execution

Presentation creation

Technical policy understanding

Education

Bachelor’s degree in a technology-related field

Tools

Microsoft Word

Excel

PowerPoint

SharePoint

Co-Pilot

Job description

FNF ® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF ®’s various mortgage and real estate services companies provide services that complement our title insurance business. From a full-service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF ®believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry-leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart.

POSITION OVERVIEW

The Corporate IT Compliance Department is seeking an IT Policy Analyst to join the FNF team in the Jacksonville, FL office. The IT Policy Analyst will serve as a contributor to the administration and maintenance of the Corporation’s Technology and Security Policy Governance Program, while also supporting compliance with these policies and related laws and regulations. This role will be primarily responsible for analyzing, and organizing Information Technology, and Information Security compliance requirements within the Corporate Information Technology and Information Security Governance Documents.

LOCATION

• Jacksonville, Florida (Minimum Travel Requirements (<10%)
• Onsite Expectation: Remote Onsite Hybrid

DUTIES & RESPONSIBILITIES

• Schedule, coordinate, and lead IT policy review meetings with applicable stakeholders.
• Support the internal document management system by completing user acceptance testing, maintaining system records, and tracking system workflows.
• Track and gather all required approvals needed for the publication of IT Governance Documents.
• Write, edit, and distribute policy change bulletins following the established enterprise communication process.
• Review policy change requests to modify existing IT and ISO Governance Documents and support the policy change control process.
• Analyze compliance requirements, gaps in requirements, duplications, and perform general quality assurance across the corpus of technology and security policy requirements.
• Study and remain up to date on various authoritative security and compliance frameworks such as:NIST, NYDFS, TSC, ITIL.
• Support complementary IT governance, risk, and compliance initiatives.
• Produce compliance reports, status reports, and other compliance related KPIs as needed, and present analysis to IT Compliance Management.

MINIMUM REQUIREMENTS

• Bachelor’s degree in a technology-related field (or relative experience).
• Ability to actively listen, lead meetings, and mediate conversations across various department stakeholders.
• Self-starter with a proven track record of execution and results demonstrating the ability to work independently with minimal supervision.
• Excellent written and verbal communication skills.
• An ability to produce quality deliverables and meet defined deadlines.
• Competent with the creation of professional presentations and status reports.
• A general understanding of Policies, Risks, Processes, Controls and the ability to converse at a technical level.
• Competent with Microsoft software products (Word, Excel, PowerPoint, SharePoint, Co-Pilot).

PREFERRED EXPERIENCE

• Ability to effectively utilize authoritative sources, generative AI, or other similar tools to conduct professional, vetted, and ethical research.
• Experience operating as an Analyst, Project Coordinator, or a similar role facilitating stakeholder communication, completing professional writing, editing, and analyzing large data sets.
• A career goal associated with IT Risk, Governance, Audit, and Compliance.

COMPENSATION & BENEFITS

FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.

EQUAL OPPORTUNITY POLICY

FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.