Tax Processing Supervisor - Seasonal Training & Compliance

Security Finance Corporation; Spartanburg (SC); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision, and life ins.

Paid time off and holidays

401(k) with company match

Extensive training and development

Opportunities for advancement

Résumé du poste

Security Finance Corporation is seeking a Tax Processing Supervisor to lead our seasonal tax team and support the nationwide tax program from our Spartanburg office. You will supervise staff, oversee IRS and state form processing, and provide real-time support to branches and state leaders during peak tax season.

The role requires advanced knowledge of individual tax law, IRS e-file procedures, and strong Excel/Word skills, plus the ability to train large regional teams and ensure compliance

Qualifications

• At least two tax seasons with 1040 Tax Services or equivalent experience.
• Advanced knowledge of Individual Income Tax Law.
• Working knowledge of IRS electronic filing procedures.
• Strong Excel and Word skills; highly computer literate.
• Excellent verbal and written communication and customer service skills.
• Ability to train and supervise seasonal staff and lead large-scale regional training sessions.
• Willingness to meet IRS requirements for PTIN and participate as a 'responsible official.'
• High school diploma or equivalent.
• Enrolled Agent credential preferred OR willingness to obtain.

Responsabilités

• Supervise seasonal tax staff, including interviewing, assigning territories, managing schedules, and monitoring call volume.
• Oversee accuracy and compliance in processing IRS, State, Bank, and internal tax forms.
• Provide real-time telephone support to branch employees, Supervisors, and State Leaders.
• Deliver customer relations support to tax customers as needed.
• Develop and administer tax training modules, tutorials, exams, practice returns, and reference materials.
• Conduct live and webinar-based trainings across multiple regions.
• Maintain and report employee status for preparers and tax sales employees.
• Review amendments and IRS/State letters submitted by customers.
• Report Continuing Education hours to the IRS.
• Ensure accurate phone logs and quality conversations with branch personnel.
• Maintain consistent, reliable attendance—especially during the high-volume tax season.

Connaissances

Excel

Word

Communication skills

Training leadership

Tax knowledge

IRS e-file

Formation

High school diploma or equivalent

Enrolled Agent credential preferred

Outils

Tax software

Description du poste

Security Finance Corporation is seeking a Tax Processing Supervisor to lead our seasonal tax team and support the nationwide tax program from our Spartanburg office. You will supervise staff, oversee IRS and state form processing, and provide real-time support to branches and state leaders during peak tax season.

The role requires advanced knowledge of individual tax law, IRS e-file procedures, and strong Excel/Word skills, plus the ability to train large regional teams and ensure compliance