Tax Preparer / Customer Service Jan-Apr Full/Part Time

Jackson Hewitt Tax Service Inc.; Phoenix (AZ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Bilingual bonus

Commission on returns

Performance bonuses

Job summary

Jackson Hewitt Tax Service is hiring Tax Preparers for the 2027 tax season in the Phoenix area. Our mission is to make taxes easy and make an impact on thousands of people navigating tax filing challenges.

Responsibilities include completing our tax school, conducting face-to-face interviews, preparing multi-year and multi-state forms, and providing IRS support. We offer flexible schedules, a bilingual bonus, commissions, and performance bonuses to motivate excellence.

Qualifications

• High School diploma or equivalent.
• Bilingual Spanish is a plus.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.

Responsibilities

• Complete our online Jackson Hewitt Tax School and training.
• Conduct face-to-face tax interviews with clients.
• Provide expert explanation, preparation, and completion of accurate tax-related forms for clients - including multi-year, multi-state, and year-end tax forms.
• Provide clients with IRS audit support, complete E-filing, obtain signatures, and e-file these forms to IRS and state agencies.
• Collect and process client tax payments while ensuring timely tax return deposits.
• Answer tax questions and advise clients on future tax planning.
• Support office priorities through teamwork and collaboration with others.

Skills

Bilingual Spanish

Excellent communication

Attention to detail

Education

High School diploma or equivalent

Job description

Benefits:

• Training & development
• Bonus based on performance
• Flexible schedule

Jackson Hewitt Tax Service is hiring Tax Preparers for the 2027 tax season in the Phoenix area! Come be part of our team making an impact on thousands of people navigating the challenges of filing taxes. Our mission is to make taxes easy!

Are you:

• A stay-at-home parent looking for part-time work?
• Able to work flexible hours?
• A Veteran or military member transitioning from the service?
• Retired and want to continue to make an impact?
• A gig worker or looking to add a second income?
• Part of a military family that moves often?

We’d love to have you!

Responsibilities:

• Complete our online Jackson Hewitt Tax School and training
• Conduct face-to-face tax interviews with clients
• Provide expert explanation, preparation, and completion of accurate tax-related forms for clients - including multi-year, multi-state, and year-end tax forms
• Provide clients with IRS audit support, complete E-filing, obtain signatures, and e-file these forms to IRS and state agencies
• Collect and process client tax payments while ensuring timely tax return deposits
• Answer tax questions and advise clients on future tax planning
• Support office priorities through teamwork and collaboration with others

Requirements:

• High School diploma or equivalent
• Bilingual Spanish is a plus
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy

We Offer:

• Flexible scheduling options with Weekday, Weekend, Full time, or Part Time schedules
• Salary range of $17-$18, depending on experience
• Bilingual employees earn a bonus 50 cents per hour
• Commission available on completed returns
• Additional performance bonuses available

We look forward to having you on our team!