2027 Tax Preparer / Customer Service 2 Jan-Apr Full/Part Time

Jackson Hewitt Tax Service Inc.; Phoenix (AZ); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Training

Development

Bonus based on performance

Flexible schedule

Opportunities for advancement

Job summary

Jackson Hewitt Tax Service is seeking Tax Preparers for the 2027 tax season in the Phoenix area. You will conduct face-to-face tax interviews, complete multi-year and multi-state tax forms, and provide expert explanations to clients.

Training through Jackson Hewitt Tax School is required, with opportunities for advancement and flexible scheduling. The role includes assisting with E-filing, IRS audits, and client payments, while offering commissions on completed returns and performance bonuses.

Qualifications

• 2+ years customer service experience.
• High School diploma or equivalent.
• Tax planning, accounting, or financial planning experience is a plus.
• College degree in accounting or related field is a plus.
• Bilingual Spanish is a plus.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.

Responsibilities

• Complete our online Jackson Hewitt Tax School and training
• Conduct face-to-face tax interviews with clients
• Provide expert explanation, preparation, and completion of accurate tax-related forms for clients - including multi-year, multi-state, and year-end tax forms
• Provide clients with IRS audit support, complete E-filing, obtain signatures, and e-file these forms to IRS and state agencies
• Collect and process client tax payments while ensuring timely tax return deposits
• Answer tax questions and advise clients on future tax planning
• Support office priorities through teamwork and collaboration with others

Skills

Customer service experience

Communication skills

Attention to detail

Bilingual Spanish

Education

High School diploma or equivalent

College degree in accounting or related field

Job description

Benefits

• Training & development
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement

Jackson Hewitt Tax Service is hiring Tax Preparers for the 2027tax season in the Phoenix area, Scottdale, area, Ahawatukee & Chandler! Come be part of our team making an impact on thousands of people navigating the challenges of filing taxes. Our mission is to make taxes easy!

Are you:

• A stay-at-home parent looking for part-time work?
• Able to work flexible hours?
• A Veteran or military member transitioning from the service?
• Retired and want to continue to make an impact?
• A gig worker or looking to add a second income?
• Part of a military family that moves often?

We’d love to have you!

Responsibilities

• Complete our online Jackson Hewitt Tax School and training
• Conduct face-to-face tax interviews with clients
• Provide expert explanation, preparation, and completion of accurate tax-related forms for clients - including multi-year, multi-state, and year-end tax forms
• Provide clients with IRS audit support, complete E-filing, obtain signatures, and e-file these forms to IRS and state agencies
• Collect and process client tax payments while ensuring timely tax return deposits
• Answer tax questions and advise clients on future tax planning
• Support office priorities through teamwork and collaboration with others

Requirements

• 2+ years Customer Service experience
• High School diploma or equivalent
• Tax Planning, Accounting, or Financial Planning experience is a plus
• College degree in accounting or related field is a plus
• Bilingual Spanish is a plus
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy

We Offer

• Flexible scheduling options with Weekday, Weekend, Full time, or Part Time schedules
• Salary range of $17-$18, depending on experience
• Bilingual employees earn a bonus 50 cents per hour
• Commission available on completed returns
• Additional performance bonuses available

Call or Text Regional Manager Mary Hernandez with any questions at 480-318-5746!

We look forward to having you on our team!