Tax Preparer Customer Service JanApr FullPart Time

Jackson Hewitt - 2628; Phoenix (AZ); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Training & development

Bonus based on performance

Flexible schedule

Job summary

Jackson Hewitt Tax Service in Phoenix is hiring Tax Preparers for the 2027 tax season. Join our team helping thousands of people navigate the challenges of filing taxes, and be part of a mission to make taxes easy.

You will complete Jackson Hewitt Tax School, conduct client interviews, and prepare multi-year, multi-state returns with accuracy. Earn $17–$18 per hour, with bilingual bonuses and performance incentives in a flexible part-time/full-time schedule.

Qualifications

• High School diploma or equivalent.
• Bilingual Spanish is a plus.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.

Responsibilities

• Complete our online Jackson Hewitt Tax School and training.
• Conduct face-to-face tax interviews with clients.
• Provide expert explanation, preparation, and completion of accurate tax-related forms for clients - including multi-year, multi-state, and year-end tax forms.
• Provide clients with IRS audit support, complete E-filing, obtain signatures, and e-file these forms to IRS and state agencies.
• Collect and process client tax payments while ensuring timely tax return deposits.
• Answer tax questions and advise clients on future tax planning.
• Support office priorities through teamwork and collaboration with others.

Skills

Communication

Interpersonal skills

Attention to detail

Bilingual Spanish

Education

High School diploma

Job description

Benefits:

Training & development

Bonus based on performance

Flexible schedule

Jackson Hewitt Tax Service is hiring Tax Preparers for the 2027 tax season in the Phoenix area! Come be part of our team making an impact on thousands of people navigating the challenges of filing taxes. Our mission is to make taxes easy!

Are you:

A stay-at-home parent looking for part-time work?

Able to work flexible hours?

A Veteran or military member transitioning from the service?

Retired and want to continue to make an impact?

A gig worker or looking to add a second income?

Part of a military family that moves often?

We'd love to have you!

Responsibilities:

Complete our online Jackson Hewitt Tax School and training

Conduct face-to-face tax interviews with clients

Provide expert explanation, preparation, and completion of accurate tax-related forms for clients - including multi-year, multi-state, and year-end tax forms

Provide clients with IRS audit support, complete E-filing, obtain signatures, and e-file these forms to IRS and state agencies

Collect and process client tax payments while ensuring timely tax return deposits

Answer tax questions and advise clients on future tax planning

Support office priorities through teamwork and collaboration with others

Requirements:

High School diploma or equivalent

Bilingual Spanish is a plus

Excellent communication and interpersonal skills

Strong attention to detail and accuracy

We Offer:

Flexible scheduling options with Weekday, Weekend, Full time, or Part Time schedules

Salary range of $17-$18, depending on experience

Bilingual employees earn a bonus 50 cents per hour

Commission available on completed returns

Additional performance bonuses available

PTIN Certification: Yes