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H&R Block, Inc. in Rock Falls, IL is hiring a frontline Tax Interview Assistant to help begin and close tax interviews and ensure client service excellence throughout the process.
You will enter client and W-2 information into the tax program, assemble the tax return, review the finished product with the client, and perform bookkeeping procedures using Windows-based software. No prior professional experience is required beyond a high school diploma, and you will support a customer-focused team
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
Ensure all H&R Block clients are receiving superior service
All other duties as assigned
High school diploma or equivalent
Reading and math skills required to begin and finish the tax return interview
Ability to communicate effectively in person and on the phone
Previous experience with Windows-based computer programs
Additional state and local requirements may apply
The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.
$15.00 - $18.00/Hr.