Tax Payment & Escrow Research Specialist

University Bank; Jacksonville (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

University Bank is seeking a Tax Payment Research Specialist to issue payments for tax installments, monitor delinquent taxes, and review daily CoreLogic reports. The role supports escrow setup, waiver requests, and escrow analysis across mortgage accounts.

The candidate will research discrepancies, maintain accurate escrow records, and communicate effectively with investors and customers. Office-based role in a controlled environment.

Qualifications

• Maintain positive relationships with customers and partners.
• Provide professional oral and written communication.
• Excellent organizational, time management and analytical skills.
• Ability to manage confidential information and resolve escalated issues.

Responsibilities

• Issue disbursements for tax installments (electronic/hardcopy).
• Process open items to identify due installments.
• Research and resolve taxes reported as exception or special handling.
• Monitor delinquent taxes and coordinate with investors to ensure payment.
• Process CoreLogic reports to verify escrow records and tax contracts.
• Provide legal descriptions to CoreLogic for multi-parcel and high-liability loans.
• Handle weekly ANOP file with CoreLogic to keep tax contracts active.
• Process escrow requests and waivers, plus applicable fees.

Skills

Attention to detail

Professional communication

Independence

Confidentiality

Education

High school diploma or equivalent

Job description

University Bank is seeking a Tax Payment Research Specialist to issue payments for tax installments, monitor delinquent taxes, and review daily CoreLogic reports. The role supports escrow setup, waiver requests, and escrow analysis across mortgage accounts.

The candidate will research discrepancies, maintain accurate escrow records, and communicate effectively with investors and customers. Office-based role in a controlled environment.