Tax Operations Leader — Senior Services Manager

EY; Hoboken (NJ); Hybrid; USD 128,000 - 292,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Hybrid work model

Paid time off

Job summary

EY is seeking a senior tax operations leader to head the Customer Tax Operations and Reporting team within the EY EDGE practice. Focus on US and global tax information reporting and withholding across financial services, banking, insurance, and multinational sectors.

You will supervise data preparation, reporting, and audits, guiding a team to deliver with accuracy and efficiency while navigating complex regulatory requirements.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Tax, Law, or Economics.
• A minimum of 8+ years of operational delivery experience.
• CPA, EA, or licensed attorney.
• Ability to prioritize, handle and track multiple assignments.
• Strong analytical and problem‑solving skills.
• Strong data analysis capabilities.
• Ability to draft/design business requirements, process flow diagrams and rules matrices.
• Change management, operations and process improvement experience.
• Ability to identify improvement opportunities and actively engage in implementing improvements.
• Demonstrated leadership skills and proven skills in developing employees.
• Strong oral and written communication as well as presentation skills.
• Exceptionally strong organization, process and people management skills.
• Excellent trouble shooting, execution and communication (written and verbal) skills.
• Proficient using Microsoft products such as Excel, Word, and Power Point, Proficiency in tax accounting systems.

Responsibilities

• Lead tax operations team and manage data preparation, aggregation, reporting, and filings.
• Direct and coordinate day‑to‑day interactions with clients; review KPIs and drive timely delivery.
• Develop internal team members and manage engagement economics.
• Oversee operations, provide status updates to leadership, and address issues.

Skills

Leadership

Tax operations

Data analysis

Problem solving

Project management

Communication

Excel

Education

Bachelor's degree in Accounting/Finance/Business/Tax/Law/Economics

CPA or EA

Licensed attorney

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Tax accounting systems

Job description

EY is seeking a senior tax operations leader to head the Customer Tax Operations and Reporting team within the EY EDGE practice. Focus on US and global tax information reporting and withholding across financial services, banking, insurance, and multinational sectors.

You will supervise data preparation, reporting, and audits, guiding a team to deliver with accuracy and efficiency while navigating complex regulatory requirements.