Tax Interview & Audit Support Specialist

H&R Block, Inc.; Longmont (CO); On-site; USD 20,884 - 110,208; Full time

Job summary

H&R Block, Inc. is seeking a Tax Professional to conduct client interviews, help with tax returns, and grow the business by cross-selling products and services. You will support clients with accuracy and timely service.

You will mentor teammates, strengthen tax expertise, and participate in audits when needed, with a focus on exceptional client care and retention across multiple locations. The role emphasizes collaboration, compliance, and continuous learning within a supportive team culture,

Qualifications

• High School Diploma or equivalent.
• Experience completing individual returns.
• Tax planning and audit support.
• Ability to effectively communicate in person and in writing.
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
• Additional experience for this position is acquired through training upon hiring.

Responsibilities

• Conduct tax interviews with clients
• Increase retention of all clients
• Offer additional products and services
• Generate business growth by supporting business to business sales activities
• Provide IRS audit support & attend audits as needed
• Further develop tax expertise
• Mentor and support teammates

Skills

Communication skills

Customer service

Mentor teammates

Education

High School Diploma or equivalent

Tools

Windows-based computer

Job description

H&R Block, Inc. is seeking a Tax Professional to conduct client interviews, help with tax returns, and grow the business by cross-selling products and services. You will support clients with accuracy and timely service.

You will mentor teammates, strengthen tax expertise, and participate in audits when needed, with a focus on exceptional client care and retention across multiple locations. The role emphasizes collaboration, compliance, and continuous learning within a supportive team culture,