Tax Examiner I — Remote After Training

Colorado Department of Revenue; Colorado; On-site; USD 42,000 - 54,000; Full time

Job summary

The Colorado Department of Revenue is seeking a Tax Examiner I for the Taxpayer Service Call Center. The role focuses on handling tax inquiries, educating taxpayers, and guiding them through forms and procedures.

Training lasts about 3 weeks at the Denver office, with potential to work from home thereafter and occasional travel to Denver. Colorado residency is required at application time.

Qualifications

• High school diploma or GED.
• Two years of customer service experience, with at least six months in accounting, bookkeeping, auditing or tax-administration.

Responsibilities

• Educate inbound callers on tax issues and department policies.
• Analyze complex tax issues affecting accounts in a fast-paced setting.
• Assist callers with filing returns, submitting payments, and accessing tax information online.
• Adapt to changes in statutes and procedures to resolve taxpayer account issues.

Skills

Customer service

Accounting knowledge

Communication

Education

High school diploma or GED

Tools

Tax software

Job description

The Colorado Department of Revenue is seeking a Tax Examiner I for the Taxpayer Service Call Center. The role focuses on handling tax inquiries, educating taxpayers, and guiding them through forms and procedures.

Training lasts about 3 weeks at the Denver office, with potential to work from home thereafter and occasional travel to Denver. Colorado residency is required at application time.