Tavern General Manager

[1004 Golden Tavern Group] Golden Gaming, LLC; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Golden Gaming, LLC is seeking a Tavern Manager to lead all aspects of tavern operations, including service, staffing, and day-to-day efficiency, ensuring a welcoming and high-quality guest experience.

You will oversee compliance with liquor laws and gaming regulations, manage payroll, training, schedules, and vendor relations, while driving strategic initiatives under division leadership to meet guest and business goals.

Qualifications

• 2-5 years of restaurant, tavern, or gaming experience with leadership responsibilities.

Responsibilities

• Recruit, onboard, schedule, coach, and manage staff to support high performance and service excellence.
• Translate organizational goals into actionable plans and ensure timely delivery under leadership guidance.
• Uphold service standards and ensure consistent guest experiences across shifts.
• Supervise tavern cleanliness, organization, and readiness for service.
• Oversee cash handling, POS usage, and regulatory compliance.

Skills

Leadership

Decision-making

Interpersonal skills

Communication

Adaptability

Problem-solving

Multitasking

Liquor laws knowledge

Cash handling

Gaming operations

Education

High School Diploma or Equivalent

College degree in Food & Beverage Management

Tools

MS Office

Outlook

Excel

Word

Job description

At Golden Gaming, LLC, we don't just offer jobs - we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you'll find real opportunities here - and a team that’s as invested in your success as you are.

Job Description Summary

Summary: As the Tavern Manager, you play a vital leadership role in ensuring the overall success of your venue. You are responsible for overseeing all aspects of Tavern operations-including service, staffing, and day-to-day efficiency-to create a welcoming, consistent, and high-quality guest experience. You ensure that daily operations run smoothly, team performance aligns with company standards, and guest expectations are exceeded. Your ability to lead with professionalism and accountability directly impacts the success of the Tavern and its reputation within the company.

Essential Functions and Responsibilities

• Recruit, onboard, schedule, coach, evaluate, and manage department staff to support high performance, engagement, and alignment with company standards and service excellence.
• Drive the execution of strategic initiatives by translating organizational goals into actionable plans, ensuring team alignment, accountability, and timely delivery under the guidance of division leadership.
• Establish and uphold service standards within assigned department(s), ensuring consistent delivery that meets or exceeds guest expectations and operational goals.
• Supervise and inspect the tavern and exterior areas for cleanliness, organization, and readiness for service.
• Ensure all staff adhere to side work, uniform standards, and cleanliness policies.
• Maintain working knowledge of both front- and back-of-house operations, and step into service roles when necessary.
• Address guest complaints professionally and promptly; escalated unresolved issues to leadership as appropriate.
• Oversee adherence to cash handling, POS usage, and regulatory procedures, ensuring team proficiency and accuracy.
• Maintain full knowledge of liquor laws, SNHD regulations, and company internal control procedures and ensure staff compliance.
• Coordinate with vendors and manage stock levels, bar supplies, and equipment including CO2 tanks and keg rotation.
• Oversee payroll and related administrative duties to ensure accuracy, timeliness, and compliance with company policies and regulatory requirements.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
• Perform other duties as assigned.

Qualifications

• 2-5 years of restaurant, tavern, or gaming experience; includes leadership or progressive responsibility in food beverage or hospitality management.
• Proven track record of effective decision-making under pressure and in dynamic environments.
• Strong interpersonal and communication skills to influence, coach, and resolve conflict across all levels of the organization.
• Ability to adapt leadership style to support changing business needs and team dynamics.
• Proactive problem‑solving mindset with a focus on accountability and continuous improvement.
• Skilled in prioritizing and managing multiple responsibilities to meet deadlines and drive results.
• Working knowledge of liquor control laws, cash handling procedures, health regulations, and gaming operations preferred.
• Ability to access and input information using a moderately complex computer system.
• Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams.

Commitment to fostering an inclusive, respectful, and high-performing workplace culture.

Requirements

• At least 21 years of age.
• High School Diploma or Equivalent required.
• College degree or certificate in Food Beverage Management preferred.
• Ability to effectively communicate in English, both written and verbal.
• Obtain and maintain all work cards as required by the company.
• Verify right to work in the United States.
• Work Cards Required based on property location or regional regulations.

Physical Requirements

• Regularly push/pull up to 50lbs.
• Regularly lift and/or carry up to 50lbs at floor, knee, waist, and chest levels.
• Occasionally squat, kneel, reach, bend, twist.
• Regularly sit and work at a desk or computer.
• Frequently standing and walking.
• Ability to communicate using in-person speech, radios, and telephone.
• Ability to hear, understand, and distinguish speech and/or other sound in person.
• Ability to distinguish between shades of color.
• Ability to use tools or equipment requiring a high degree of dexterity.

Work Environment

• Indoor Smoky
• Noisy
• Bright flashing lights
• Slippery surfaces

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

If you need reasonable accommodation to complete the online application, please contact the Employment Team office at 702-380-7688.

If you're looking for a fast-paced, guest-focused environment with strong neighborhood connections, PT's Taverns offers a unique opportunity to grow in the local hospitality scene. With over 70 neighborhood taverns across Nevada, PT's is a favorite local hangout - and we've built our reputation on great food, welcoming service, and a strong sense of community. Our team members are friendly, attentive, and proud to deliver the best in hospitality. At PT's, you'll experience the energy of gaming and dining with the familiarity of regulars who know your name - and a company that celebrates and supports your success.