Tasting Room Server

Bronco Wine Co.; Oakland (CA); On-site; USD 24,000 - 25,000; Part time

Job summary

Rosenblum Cellars Wine Bar in Oakland seeks a part-time server to join our friendly team. The role reports to the DTC Operations Manager and offers a flexible schedule in a vibrant winery setting. Onsite position with opportunities for full-time transition, focusing on delivering exceptional guest experiences.

duties include using the iPad POS, promoting wine club memberships, and providing high-level customer service in a busy environment. 21+ and basic computer skills are required.

Qualifications

• Winery, hospitality, restaurant server or bartending experience a big plus.
• High-level customer service and communication skills.
• Ability to stay calm, professional and respectful in a busy environment.
• A passion for wine and food.
• Team player who helps colleagues during busy periods.
• Desire to create an amazing customer experience.

Responsibilities

• Promote wine club membership and build relationships with members through correspondence and visits.
• Place orders using the iPad POS system during service.
• Deliver friendly, attentive service to guests in a part-time role.

Skills

Customer service

Communication skills

Team player

Wine/food passion

Tools

iPad POS system

Job description

About The Job

• Indoor/outdoor climate

The Role

This position will report to: DTC Operations Manager

Employment Category: Part- Time Regular

FLSA Status: Non-Exempt

Pay range $17.34/HR - $18.14/HR

Onsite Position

Bronco Wine Company f ounded in 1973, our family-owned company strives to continue and improve upon being vertically integrated, from the vineyard to the table, focusing on crafting quality wines for every table. Our family’s resilience and sustained growth will continue to be fostered through stewardship of family, valued employees, respected partners, and future generations.

Rosenblum Cellars Wine Bar, located on the beautiful waterfront at Jack London Square in Oakland, is seeking a part time (with potential for full time) Server to join our team! We are a fun, energetic "family," sharing wonderful wines with many new and existing customers. Rosenblum Cellars, founded over 40 years ago by Kent Rosenblum, known as the "King of Zinfandel", is an iconic winery with a loyal following.

Essential Duties

• Winery, hospitality, restaurant server or bartending experience a big plus
• High-level customer service and communication skills
• Ability to keep calm, professional and respectful demeanor in a busy environment
• A passion for wine and food
• A team player, including willingness to help your fellow employees even when busy
• A sincere love of people and a desire to serve to create an amazing customer experience
• Effectively use our iPad POS system to place orders
• Promote the sale and maintenance of wine club membership and build upon these relationships through correspondence and Club Member visits
• Flexible schedule.

JOB REQUIREMENTS

• Computer Skills
• Over 21 years old

Knowledge, Skills, And Abilities

• Wines culture
• iPad Order Entry
• Communicate with customers and Sales personnel & office staff
• Work under pressure

Physical Requirements

• Ability to lift a 40 lb. case of wine
• Stand and walk for long periods of time
• Perform tasks using standard computer equipment

Work Environment

• Indoor/outdoor climate

Personal Protective Equipment Required

• Proper footwear (closed toe, nonskid) is a must during shift.

Eeo Statement

Bronco Wine Company is dedicated to fostering a diverse and inclusive workplace and takes pride in being an equal opportunity employer. All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, genetic information, or any other characteristic safeguarded by law.

We are committed to cultivating an environment where every individual feels valued, respected, and empowered to reach their full potential.

Recruitment Agencies

Bronco Wine Company does not accept unsolicited agency resumes. Bronco Wine Company is not responsible for any fees related to unsolicited resumes.