Tasting Room Host/Cashier - Virginia Wine Experience

Omni Homestead Resort & Spa; Hot Springs (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

The Omni Homestead Resort & Spa is seeking a motivated individual to manage payment transactions in The Virginia Wine Experience. You will be responsible for providing exceptional customer service and educating guests about Virginia wines in a fine dining setting. Enjoy a dynamic work environment within a historic resort.

Qualifications

• Must be 21 years of age at the time of hire.
• Ability to lift and carry up to 50 lbs.
• Previous customer service experience.

Responsibilities

• Handle all payment transactions for food and beverage.
• Provide excellent customer service from entry to exit.
• Educate customers about Virginia wine.

Skills

Customer Service

Positive Disposition

Fine Dining Knowledge

Job description

Location

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, theyve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spas associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description

To handle all payment transactions for all foods and/or beverages/ or products purchased in The Virginia Wine Experience venue.

Responsibilities

• Operate within ABC guidelines.
• Familiarize yourself with daily happenings and inventory.
• Work amoungst team and individually when neccessary.
• Receives all checks from the guest and processes them to the proper payment method.
• Fully perform open and closing duties.
• Post all checks into the computer using the correct check number for reference as well as check control purposes.
• Excute POS system.
• Balance work with computer.
• Assists in answering phones forThe Virginia Wine Experience as needed.
• Serve wine and execute wine flights.
• Provides amazing customer service from the moment the guest enters The Virgina Wine Expereince.
• Educate customers and guests on Virginia wine and the history of the wine industry.
• And any other reasonable duty assigned by management or supervisor

Qualifications

• Must be 21 years of age at the time of hire.
• Must be able and willing to stand for 8-10 hours each shift.
• Must be able to lift and carry up to 50lbs.
• Must have an outgoing and positive disposition.
• Knowledge of appropriate verbiage for fine dining setting(preferred)
• Previous customer service experince.
• Weekend availability.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

[e-mail].

Source: Hospitality Online