Tasting Room Host

Tasting Room Expo; Healdsburg (CA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive hourly rates

Employee perks

Commission structure

Job summary

A prestigious winery in Healdsburg is seeking a part-time Flowers Visitor Center Host. The ideal candidate will create a memorable guest experience while promoting wine sales and memberships. Responsibilities include utilizing wine knowledge, demonstrating interpersonal skills, and maintaining a customer-oriented environment. Candidates should have 2-5 years of hospitality experience and be able to lift heavy items. This role requires a flexible schedule including weekends and holidays.

Qualifications

• 2-5 years of hospitality experience with a background in customer service or wine sales.
• Ability to lift heavy boxes (40-50 lbs.).
• Must be at least 21 years of age.

Responsibilities

• Create a memorable, quality guest experience.
• Utilize strategic selling skills to encourage sales.
• Build strong relationships with co-workers.

Skills

Customer service skills

Wine knowledge

Interpersonal skills

Sales skills

Organizational skills

Education

High School diploma or equivalent

Tools

Point of Sales (POS) systems

Job description

Flowers Visitor Center Host

Flowers Hospitality Team: part of an extraordinary estate and brand with competitive hourly rates, commission structure and employee perks. Part-Time roles available.

Overview

To provide an exceptional guest experience, delivering our story, sharing the journey and taste of the wine. To support the business operations and goals.

Responsibilities

• Choreograph a memorable, quality guest experience that supports desired brand message.
• Utilize strategic selling skills to encourage sales and wine club membership sign ups.
• Acquire and share wine knowledge effectively and accurately to guests.
• Create and maintain a customer-oriented environment focused on building customer relationships and loyalty.
• Act as a wine ambassador on and off premise.
• Demonstrate exceptional interpersonal skills with clear and consistent communication, verbally and in writing; comfortable addressing varying group sizes.
• Be well versed and passionate about wine; pursue knowledge of wine industry, production, and biodynamic/organic farming to build rapport with customers and members.
• Work in a fast-paced environment and stay productive during slower periods; prioritize and multi-task varying customer needs.
• Support hospitality at events and be flexible with weekend and holiday scheduling.
• Complete other assignments and special projects as assigned.
• Use wine knowledge and service orientation to build rapport with customers and club members.
• Maintain professional appearance, demeanor, and enthusiasm; be self-motivated, organized and efficient in a fast-paced, small team environment.
• Demonstrate passion, enthusiasm, focus, creativity, and a positive outlook; deliver excellent customer service and adapt to new systems.
• Be goal-oriented and sales-driven with strong verbal and written communication and listening skills.
• Build strong relationships with co‑workers; maintain excellent organizational skills and follow-through on projects.
• Show reliability with acute attention to detail and strong troubleshooting abilities; provide scalable solutions for customer and employee issues.
• Maintain professional appearance, demeanor, and enthusiasm.

Qualifications

• Two to five years of hospitality experience with a background in customer service, wine education, wine sales, hotel/concierge work, and/or wine clubs/loyalty programs.
• Shift scheduling: work weekends, events (including evenings), and some holidays.
• Ability to lift heavy boxes (40-50 lbs.).
• Position includes extensive sitting, standing, and walking.
• Proficiency in Point of Sales (POS) systems and basic computer skills preferred.
• Must be at least 21 years of age.
• High School diploma or equivalent.
• History of responsible use of alcohol and other appropriate conduct; fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Physical requirements

• Ability to lift 50 lbs. and occasionally 100 pounds.
• Perform physically demanding tasks outdoors in changing weather conditions.
• Work a flexible schedule, including weekends, holidays and periodic overtime.
• Stand for long periods; walk on flat and sloped terrain; walk 2 miles or more in unstable, uneven or wet conditions.
• Sit, bend, stoop, twist and walk over uneven surfaces for prolonged periods.

Company Overview

The Huneeus Vintners family of estates is a collection of wineries and vineyards guided by the founding philosophy of Agustin and Valeria Huneeus. The philosophy emphasizes attentive farming and reverence for the land. Our estate team delivers value to each property, building long-lasting legacies as we care for our vineyards with high standards. We produce fine wines from top growing regions in California and Oregon, including Quintessa, Illumination, Faust, Leviathan (Napa Valley), Flowers Vineyard and Winery (Sonoma Coast), and Benton-Lane (Willamette Valley).

Equal Employment Opportunity

Huneeus Wines LLC is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other legally protected characteristics.

For internal use: #WJ-DTC-ASC-ON-PT-FLVC

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