Tasting Room Associate

Ste. Michelle Wine Estates; Woodinville (WA); On-site; USD 24,000 - 30,000; Part time

Benefits offered by this job

Health Care Coverage including medical

Paid Vacation & Holidays

401(k) with Employer Match

Employee Wine Discounts

Job summary

Ste. Michelle Wine Estates in Woodinville, WA is seeking a part-time Tasting Room Associate to set the tone for the winery experience and connect with guests in a friendly, genuine manner.

You will learn product information to guide selections, assist with wine club orders and events, operate POS for sales and fees, and support daily housekeeping to keep the tasting room inviting. Must be 21+, have a Class 12 MAST and Food Handler permits, and 2+ years of customer service experience.

Qualifications

• Two (2) or more years of customer service experience required (retail/hospitality preferred).
• Excellent communication, customer service, and sales skills.
• Ability to work in a fast-paced environment as part of a team.

Responsibilities

• Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner.
• Learn product information to assist guests with selections, purchases, and events.
• Assist with wine club and eCommerce orders, including packing and delivery or curbside pickup.
• Operate POS/registers to sell wine, merchandise, and to collect tasting fees as needed.
• Maintain cleanliness and ensure tasting room standards.

Skills

Customer service

Communication

Sales skills

Teamwork

Wine knowledge

Education

High School diploma or equivalent

Tools

POS systems

Job description

Description

ATasting Room Associatejob inWoodinville, WAis available atChateau Ste. Michelle. As a Tasting Room Associate, you set the tone for the winery experience and will ensure that every guest feels a positive and genuine connection with the winery.

This is a part-time, hourly role that is eligible for tips. This role requires availability in the evenings and on weekends.

Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest, and among the largest premium wine companies in the U.S, with roots dating back to 1933. Throughout our 90+ year history, what has remained constant is our unwavering commitment to quality, service to our customers, and connection with our community. We are proud that our award-winning wines farmed in Washington are an expression of all the best things about the Pacific Northwest — the spirit of people, the abundance of the land, and the excellence-driven culture. Our distinctive portfolio of wines, including Chateau Ste. Michelle, 14 Hands, Columbia Crest, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard, are enjoyed across the U.S. and distributed in over 100 countries.

Tasting Room Associate job responsibilities include:

• Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner, with an eagerness to meet the needs of every guest.
• Learn product information to assist guests with making selections, purchases, and assisting with events.
• Assist with fulfillment of wine club and eCommerce orders as necessary, including pulling, packing, and processing wine orders for delivery, as well as curbside pickup.
• Assist management with the effective, tactful, and professional enforcement of various winery policies regarding guest use of the facility.
• General housekeeping duties to ensure the appearance and cleanliness of the tasting room are up to or exceed standards.
• Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed.

Physical Requirements:

• Able to lift and carry up to 50 pounds.
• Able to stand or walk for extended periods of time.

Position Requirements:

• Must be at least 21 years of age with high school diploma or equivalent.
• Class 12 MAST Permit and Food Handler's Permit required.
• Two (2) or more years of customer service experience required (retail/hospitality preferred).
• Excellent communication skills, customer service skills, sales skills, and the ability to prioritize while handling multiple tasks.
• Interest in, or knowledge of, wine and wine industry.
• Ability to work in a fast-paced, changing environment as part of a team.
• Proficiency in Point of Sales (POS) systems and basic computer skills required.
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Your Compensation:

$17.13 - $22.12 per hour based upon relevant experience

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate’s prior experience and education level as it pertains to the role.

Benefits of working with Ste. Michelle Wine Estates:

Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs thatinspire andreward superior performance and foster an inclusive, diverse, and healthy workforce.

• Health Care Coverage including medical, dental, vision & prescription – eligible on date of hire for full-time employees
• Paid Vacation & Holidays
• 401(k) with Employer Match and Supplemental Contribution
• Employee Wine Discounts

Culture at Ste. Michelle:

We Challenge:We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care:We put people first – our team, our consumers, our customers, our communities.

We Collaborate:We believe there is nothing we can’t accomplish – together – and we believe lifting up those around us is essential to achieving both individual and collective success.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law " poster.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.