Taproom Bartender

Duluth Cider LLC.; Duluth (MN); Hybrid; USD 16,531,000 - 24,797,000; Part time

Benefits offered by this job

Sick/Safe Leave Benefits

Health Insurance (Part Time)

Matching IRA Contributions

Flexible schedule

Professional Development Opportunities

Free cider and merch

Employee discount

Job summary

Duluth Cider LLC is seeking a friendly, energetic Taproom Bartender to join its growing hospitality team. This part-time role requires weekend and late-night availability in Duluth, MN, and offers entry-level wages with benefits and opportunities for growth.

You will greet guests, pour and promote our ciders, maintain a clean, safe space, and work with a small team to ensure an exceptional customer experience. Prior experience and TIPS certification are a plus.

Qualifications

• Minimum 2+ years of customer service experience.
• Ability to work late nights and weekends.
• Attention to detail and strong multitasking.
• Ability to relate to people from all walks of life.
• Excellent verbal and written communication.
• Team player who inspires coworkers.
• TIPS certification (available upon hire).
• Enthusiasm for Duluth craft culture.

Responsibilities

• Learn and promote our cider options.
• Maintain a clean and safe work environment.
• Independently complete taproom opening and closing procedures.
• Greet guests and communicate what to expect.
• Report to work on time.
• Communicate with customers to meet expectations.
• Provide exceptional customer service to taproom patrons.
• Resolve customer complaints about quality and service.
• Maintain a positive and friendly work environment.
• Attend monthly team-building meetings for service training.
• Keep bar and storage areas clean and organized.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Multitasking

Job description

We are looking for someone who wants to be a part of our growing hospitality team. This is a part-time hourly position that would require availability on weekends and late nights.

DUTIES & RESPONSIBILITIES

• Get to know all of our cider options
• Maintain and promote a clean and safe working environment
• Independently complete taproom opening and closing procedures
• Promptly greet and warmly welcome our guests while also clearly communicating what they can expect from their experience with us
• Report to work on time
• Communicate with customer in order to completely satisfy the customer’s expectations
• Provide exceptional customer service to all Taproom Patrons
• Resolve customer complaints about quality and service
• Maintain a positive and friendly work environment
• Attend monthly team building meetings where employees are given ongoing service/cider training
• Maintain cleanliness and organization of the bar and storage areas

QUALIFICATIONS

• Have a minimum 2+ years of experience in customer service
• Able to work late nights and weekends
• Pays attention to details and able to multitask
• Has the ability to relate to people from all walks of life
• Great communication skills both verbal and written
• Inspires co-workers to work effectively as a team
• TIPS certified (available upon hire)
• Enthusiasm for Duluth's craft culture

PHYSICAL DEMANDS

Physical Demands:This position requires an individual who works under a range of circumstances, including: shift work, weekend work, working with challenging patrons, working in the fast-paced environment of a crowded taproom, and working within close proximity of an operating cidery (noise, heavy equipment, odors related to the fermentation process). The Taproom Bartender will likely be required to stand for extended periods of time when fulfilling taproom operations. S/He may also be required to lift boxes 35-50 lbs and move empty / full kegs with the help of a dolly.

WORK ENVIRONMENT

We are a very small cidery using the space we have to maximum efficiency. The noise level in the work environment is moderate to loud most of the time. Temperatures vary seasonally in work areas. The Cider Maker must be capable of lifting 60 lbs multiple times during a shift and able to stand on concrete floors for long periods of time.

BENEFITS

Duluth Cider offers above average entry level wages that will be determined by experience. This is an entry level position for someone looking to make a start in the rapidly growing craft cider industry. Many opportunities will be made available to the right candidate. Benefits include:

Sick/Safe Leave Benefits
Health Insurance (Full Time)
Matching IRA Contributions
Flexible schedule
Professional Development Opportunities (Conferences, trainings and certifications)
Free cider and merch
Employee discount