TAP Cocktail Server - MGM Springfield

MGM Resorts International; Springfield, Northern (MA, KY); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Free meals in employee dining room

Uniform with free dry cleaning

Discounts on hotel, F&B, retail and on

Professional development opportunities

Job summary

MGM Resorts International is hiring a Cocktail Server for TAP Sports Bar in Springfield, MA. You will welcome guests, take orders, and serve cocktails and bites with knowledge of our menu.

Excellent guest interaction and fast-paced service are essential, with opportunities to grow in a lively entertainment venue. Flexible schedule includes evenings, weekends, and holidays.

Qualifications

• 6+ months of prior experience as a Cocktail Server and/or Food Server in a similar environment is preferred.
• Willing to work weekdays nights, weekends and holidays.
• Hours of Operations provided for TAP Sports Bar are in the description.

Responsibilities

• Take orders and serve food and drinks, including cocktails.
• Maintain knowledge of menu items, brands, beers, and non-alcoholic options.
• Perform opening/closing duties, stocking supplies, and station cleanliness.
• Resolve guest complaints or escalate as needed.

Skills

Hospitality experience

Customer service

Team player

Menu knowledge

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

As a Cocktail Server at TAP Sports Bar, you'll create enjoyable moments for our guests by serving delicious cocktails and tasty bites while sharing your extensive knowledge of our menu. If you're passionate about hospitality and thrive in a fast-paced and lively environment, we want you on our team—be part of the excitement.

THE STARTING RATE

$9.50 per hour plus tips.

THE DAY-TO-DAY

Take orders and efficiently serve food and drinks, including garnishing and serving cocktails to guests.

Maintain comprehensive knowledge of menu items, liquor brands, beers, and non-alcoholic selections to accurately respond to guest inquiries.

Perform opening and closing duties, including stocking supplies, folding cocktail napkins, and ensuring cleanliness of assigned stations.

Resolve guest complaints within your authority and refer more complex issues to management or security as necessary.

THE IDEAL CANDIDATE

6+ Months of Prior experience as a Cocktail Server and/or Food Server in a similar environment is preferred.

Willing flexible to work weekdays nights, weekends and holidays.

Hours of Operations for TAP Sports Bar are: Mon-Wed: 4p-11p, Thurs & Sun: 11a-11p and Fri & Sat: 11am-12am.

Must be 21 years of age.

THE PERKS & BENEFITS

• Free meals in our employee dining room.
• Company issued uniform with free dry cleaning offered onsite.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Pay Rate

The rate for this role is: $9.50. This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $9,000. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Our Commitment to Diversity and Inclusion

We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.

We are an Equal Opportunity Employer.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position.

For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape.

From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment.

Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences - combined with competitive rewards and exclusive perks.

Together, we will use our meaningful relationships to continue to build our authentic culture.

MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities.

Are you ready to JOIN THE SHOW?