TAP Sports Bar Host - MGM Springfield

MGM Resorts International; Town of Springfield (WI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Wellness incentive programs

Hotel/food&beverage/discounts

Free meals in employee dining room

Professional development opportunities

Job summary

MGM Resorts International is hiring a Host Person at the TAP Sports Bar in Springfield to welcome guests, manage reservations, and keep the dining area orderly.

The ideal candidate has 2+ years in a dining host role, strong communication, and a passion for service. Part-time schedule (16-24 hours/week) with evening/night shifts and weekends; starting rate of $18.40 per hour. Benefits include health, dental, vision, and employee dining perks.

Qualifications

• 2+ years of experience in a dining host role.
• Strong communication skills.
• Customer service oriented.

Responsibilities

• Greet guests promptly and courteously on entry.
• Manage reservations and maintain accurate headcount.
• Communicate guest needs to reservations, management and kitchen.
• Maintain knowledge of daily activities, menus, and hours.
• Check on guests waiting to be seated and ensure tables are prepared.
• Keep work areas clean and organized; handle phones after shift.
• Assist servers, bus persons, and runners as needed.

Skills

Guest service

Communication

Reservation management

Team player

Tools

Reservation book

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Host Person at the TAP Sports Bar, you’ll greet guests promptly, manage reservations, and maintain cleanliness and organization in the restaurant. If you have 2+ years of experience in a dining host role, strong communication skills, and a passion for providing exceptional customer service.

THE STARTING RATE:

$18.40 per hour

THE DAY-TO-DAY:

• Greet guests promptly and courteously as they enter the restaurant.

• Manage reservations and maintain an accurate count using the reservation book.

• Communicate with Restaurant Reservations regarding special orders and requests, and relay guest needs to management and the kitchen.

• Maintain knowledge of daily activities, table setups, and restaurant hours, ensuring menus are current and in good condition.

• Frequently check on guests waiting to be seated, assuring them that their tables are being prepared.

• Ensure cleanliness and organization of assigned work areas, shutting down the podium and forwarding phones to voice-mail at the end of the shift.

• Assist food servers, bus persons, and food service runners as needed.

THE IDEAL CANDIDATE:

• Able to work varied shifts, to include weekends and holidays. Schedule will mostly be nights on a part-time basis between 16-24 hours per week

• 2+ years of prior experience in a restaurant as a dining host is preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate

The rate for this role is:

$18.40

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.