TAP Financial Aid Manager – State Aid & Compliance

City University of New York; New York (NY); On-site; USD 114,000 - 122,000; Full time

Job summary

City University of New York seeks a Financial Aid Manager to certify TAP awards, ensure compliance with HESC rules, and support timely state aid disbursement. The role requires monitoring academic progress, program pursuit, and enrollment data within CUNYfirst/PeopleSoft.

The ideal candidate will manage TAP adjustments, generate reports, and respond to student inquiries while collaborating with Registrar, Bursar, and academic departments. Evening/weekend work may be required.

Qualifications

• Bachelor’s degree and at least six years of related experience.
• Experience with TAP regulations, HESC systems, and academic progress standards.
• Strong knowledge of New York TAP regulations and reporting tools.
• Experience with CUNYfirst (PeopleSoft) and student information systems.

Responsibilities

• Review and certify TAP eligibility per HESC guidelines and CUNY policies.
• Perform TAP award adjustments, decertification, and recalculations.
• Validate CUNYfirst data before EFAN transfer.
• Run CUNYfirst queries to identify eligibility issues.
• Develop reports using Tableau and other tools to track TAP trends.

Skills

Attention to detail

Analytical and problem-solving

Written and verbal communication

Team collaboration

Education

Bachelor’s degree

Master’s degree

Tools

CUNYfirst (PeopleSoft)

Job description

City University of New York seeks a Financial Aid Manager to certify TAP awards, ensure compliance with HESC rules, and support timely state aid disbursement. The role requires monitoring academic progress, program pursuit, and enrollment data within CUNYfirst/PeopleSoft.

The ideal candidate will manage TAP adjustments, generate reports, and respond to student inquiries while collaborating with Registrar, Bursar, and academic departments. Evening/weekend work may be required.