Tanker Driver Manager

Action Resources; Pasadena (TX); In loco; USD 85.000 - 110.000; Tempo pieno

Descrizione del lavoro

Action Resources in the United States seeks a Driver Manager to grow and develop our chemical/waste transportation operations. You will coordinate loads, work with dispatchers and Terminal Managers to increase productivity, and support drivers across markets with a focus on your assigned territory.

The role emphasizes safety, service and cost control, requires experience in transportation, and strong communication skills to interact with customers and team members.

Competenze

• Bachelor’s degree or equivalent experience in the transportation field preferred.
• Experience in the transportation field preferred.
• Familiar with Transportation Management Software (eg. TMW, McLeod).
• Proficient with Microsoft Office; excellent written and verbal communication.

Mansioni

• Coordinate and manage loads to keep operations cost-effective and productive.
• Lead drivers and coordinate daily terminal activities with dispatchers and managers.
• Address escalations and resolve issues quickly to maintain service levels.
• Support driver development, retention and recruitment efforts.
• Monitor safety, service, revenue and asset costs in daily operations.
• Partner with customers and internal teams to optimize processes.

Conoscenze

Teambuilding

Analytical thinking

Coaching

Employee relations

Formazione

Bachelor’s degree or equivalent experience in transportation field

Strumenti

Transportation Management Software (TMW)

McLeod

Microsoft Office

Descrizione del lavoro

As a Driver Manager for Action Resources, grow and develop a profitable successful chemical/waste transportation operation. Coordinate and manage loads to remain cost effective as a company. Work with all dispatchers and Terminal Managers to increase the productivity and efficiency of the fleet. Support drivers based out of all existing markets with primary focus on their assigned market.

DUTIES AND RESPONSIBILITIES:

• Focus on key areas of Operations: Safety, Service, Revenue, Assets and Costs
• Enthusiastically implement and support all company quality and safety improvement efforts.
• Interact with customers both internal and external in a cooperative friendly manner; insist on the same level of cooperation from the driver force; ensure quality customer service
• Bring energy, enthusiasm and a positive attitude to the job. Promote teamwork and a positive work atmosphere.
• Willing to understand and support change, as it relates to processes, structure and business modeling.
• Involved with retaining, recruiting and hiring of drivers; treating drivers fairly, respectfully and honestly.
• Coordinate daily terminal activities: customer order acceptance, data entry, asset management, schedule preparation and accepting accountability of meeting dispatch & terminal specific operating objectives.
• Ability to effectively handle escalations and time critical issues, perform transactions in a timely and accurate manner.
• Identify process breakdowns and develop improvement plans with partners to resolve.
• 1st point of contact for work issues, problems and troubleshooting.
• Take an active interest in self-development and focus on learning the details of our business in preparation for potential roles of greater responsibility.
• Duties and responsibilities as assigned by Terminal Manager

EXPERIENCE AND SKILL REQUIREMENTS:

• Bachelor’s degree or equivalent experience in the transportation field preferred.
• Experience in the transportation field preferred.
• Familiar with Transportation Management Software (ie: TMW, McLeod)
• Experience and ability in using Microsoft Office suite
• Excellent written and oral communication skills.

BUSINESS & LEADERSHIP COMPETENCIES

• Teambuilding skills and the ability to drive change.
• Strong analytical and problem solving skills.
• Coaching and development skills.
• Strong supervision, planning, coordination, negotiations, and employee relations skills.