TANF Caseworker I / II / III

Holland America-Princess (Holland America Dawson City Inn); Buckland (AK); On-site; USD 36,000 - 48,000; Full time

Job summary

Maniilaq Association in Buckland, Alaska, seeks a Tribal TANF Caseworker I/II/III to manage TANF caseloads and guide clients toward financial independence. The role emphasizes income verification, benefit calculation, and connecting clients with local workforce resources and education opportunities.

You will report to the TANF Supervisor and collaborate with a team to promote self-sufficiency while aligning with federal work activity requirements and TANF guidelines.

Qualifications

• High school diploma or equivalent; 6 months–1 year of related work preferred.
• Ability to read, understand and apply the Maniilaq TANF Manual and policies.
• Experience using TAS, Alaska electronic mainframe and SAM Unemployment systems.
• Effective verbal and written communication; ability to travel by small plane.

Responsibilities

• Prepare and maintain case files in TAS and paper records.
• Issue payments, reports and notices by monthly deadlines.
• Track and monitor client cases to ensure compliance with work activity requirements.
• Coordinate monthly work participation activities and document outcomes.

Skills

Verbal & written communication

Teamwork

Time management

Education

High school diploma or equivalent

Tools

TAS software

Alaska mainframe

SAM Unemployment

Job description

Maniilaq Association isa P.L. 93-638 Native/Indian Preference/EEO Employer

Location: Buckland, Alaska

Program: Tribal TANF

Job Code: 2026:BKC-010

FT/PT Status: Full Time

Position Title: Tribal TANF Caseworker I/II/III

Salary Range: 12/13/14

Status: Non-Exempt

Housing Priority: None

Covered: Yes

POSITION SUMMARY

This position provides case management services to the clients. The primary purpose of this position is to help TANF client’s transition into a state of financial independence. This position will be responsible for obtaining, verifying and calculating income in determining monthly client cash benefits. This position will be responsible for promoting self-sufficiency and is expected to provide clients with local workforce and educational resources and also promote family health and wellness. Reports to the TANF Supervisor.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Prepares and maintains case files both in the TAS software and in paper file, records and documents in a timely and thorough manner.
• Issues payments, reports and notices in TAS by appropriate monthly deadlines.
• Tracks and monitors all client cases to assure clients compliance with mandated federal work activity and state requirements.
• Meets all work participation rates for community service or work activity requirements within the federal guidelines. Monitors and makes recommendations for sanctions or adverse actions.
• Coordinates and creates monthly work participation activities for TANF recipients by communicating work and educational opportunities, job fairs, family wellness, community service and activity functions.
• Document outcomes, follow-up, and case notes for each TANF client in a timely manner consistent with TANF guidelines.
• Maintain a positive relationship with each client to show your support and guidance through sincerity, empathy and resourceful.
• Provides direct and ongoing case management services and offers support, guidance, and encouragement to promote self-sufficiency and to help reduce the recipient’s dependence on TANF assistance.
• Demonstrates progressive interview skills in order to develop and update a Family Self-Sufficiency Plan with each client. Must be able to identify family strengths, potential and current barriers to subsequently set goals for the client to become self-sufficient.
• Initiate frequent contact with all TANF recipients by phone, in person and home visits to confirm and verify household status.
• Works with team members to develops a publicity plan to promote and advertise for the TANF program.
• Shares a regional caseload and will recognize and understand their role within our division.
• Ability to establish priorities according to relative importance and deadline, set goals, and manage time efficiently.

Job Qualifications:

MINIMUM REQUIREMENTS

Caseworker I

• High school diploma or equivalent. Six months – 1 year of relevant work experience is desired. Familiarity with the Northwest Arctic Borough Region, its culture, people, and ability to speak Inupiaq desirable.
• Have a current knowledge of local and outside resources for client educational, training, and job opportunities
• Ability to read, understand and become proficient with the Maniilaq TANF Manual and ability to put in practice the policy and regulations. Able to learn P.L 102.477 and each program component and compliance regulations.
• Prior experience using computers at the beginning level for word processing and data entry.
• Ability to become proficient with the following computer software’s: TAS, State of Alaska electronic mainframe, Child support Mainframe, and SAM Unemployment.
• Must have the ability to communicate effectively, both verbal and in writing, with people in the service area and state agencies. Ability to travel in small planes. Demonstrated ability to work with people.

Caseworker II

• Requirements for a Caseworker I plus an additional year of relevant work experience.

Caseworker III

• Requirements for a Caseworker II plus an additional year of relevant work experience.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job, and the employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. To essential duties and meet the physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet these conditions.