Child Care Caseworker l / ll / lll

Holland America-Princess (Holland America Dawson City Inn); Kotzebue (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

Maniilaq Association in Kotzebue, Alaska seeks a Child Care Caseworker I/II/III to support the Employment & Training program. The role focuses on client services, documentation, and compliance under Public Law 102-477, reporting to the WFD Director or designee.

Responsibilities include guiding participants toward self-sufficiency, maintaining accurate caseloads, and coordinating trainings with partner agencies.

Qualifications

• Ability to type accurately and use common software tools.
• Strong verbal and written communication, with ability to interpret policies.
• Willingness to learn the department’s case management system.

Responsibilities

• Provides administrative, programmatic, and client support for the Child Care Program and WFD.
• Maintains accurate documentation and ensures policy compliance.
• Collaborates with WFD staff and partner agencies to maintain caseloads.
• Supports budgeting, reporting, and internal process improvements.
• Organizes trainings and coordinates activities for participants.

Skills

MS Word

MS Excel

PowerPoint

Outlook

Verbal & written communication

Education

High school diploma or equivalent

Tools

Case management software

Job description

Maniilaq Association isa P.L. 93-638 Native/Indian Preference/EEO Employer

Child Care Caseworker I/II/III

Location: Kotzebue, Alaska

Program: Employment & Training

FT/PT Status: Full Time

MANIILAQ ASSOCIATION

6/21

Title: Child Care Caseworker

I/II/III

Range: 12/13/14

Program:

Employment & Training Program

Status: Non-Exempt

Housing Priority:

None

Covered:

Yes

POSITION SUMMARY

The Child Care Caseworker provides administrative, programmatic, and client‑support services for the Child Care Program and Workforce Development (WFD) under Public Law 102‑477. This position supports participants in achieving self‑sufficiency, maintains accurate documentation, and ensures compliance with program policies and regulations. The Caseworker collaborates closely with WFD staff and partner agencies, manages multiple tasks with attention to detail, and contributes to continuous workflow improvement. This position reports directly to the WFD Director or designee.

DUTIES AND RESPONSIBILITIES

• Encourages and supports participant self‑sufficiency by providing guidance, resources, and referrals through WFD programs.
• Collaborates with WFD staff and partner agencies to ensure compliance with program regulations and maintain an accurate, up‑to‑date caseload.
• Develops working knowledge of Public Law 102‑477, with emphasis on Child Care Program policies, procedures, allowable costs, and regulatory requirements.
• Conducts internal file audits, assists with budget tracking, and supports preparation of reports and documentation in coordination with WFD staff.
• Organizes provider trainings and special projects that promote education, employment readiness, and increased self‑sufficiency for Maniilaq Service Area Tribal Members.
• Processes payments for all 477 programs in accordance with established regulations, policies, and procedures.
• Travels as required for trainings, conferences, home visits, and client services.
• Schedules and coordinates annual trainings and meetings for 477 participants.
• Exercises delegated authority to act in the absence of the Child Care Case Manager or designee.
• Researches, organizes, and presents information to support logistical improvements and strengthen internal processes.

Job Qualifications

Minimum Requirements

Child Care Caseworker I

High school diploma or equivalent.

Two (2) years of administrative assistant experience, or an equivalent combination of education and work experience.

Demonstrated ability to type accurately and utilize computers, including Microsoft Word, Excel, PowerPoint, and Outlook; willingness to train in the department’s case management software.

Valid Alaska driver’s license (or ability to obtain within three months of hire) with a driving record that meets Maniilaq Association insurance requirements.

Strong verbal and written communication skills, including the ability to interpret and apply state and federal policies, laws, and statutes.

Child Care Caseworker II

Meets all qualifications of Child Care Caseworker I plus one (1) additional year of work experience in the Child Care Program or Workforce Development Programs.

Demonstrated ability to assist with, complete, and maintain program reports and documentation in accordance with program standards.

Child Care Caseworker III

Meets all qualifications of Child Care CaseWorker II plus one (1) additional year of work experience in the Child Care Program or Workforce Development Programs (total of two additional years beyond Caseworker I).

Demonstrated ability to edit, maintain, and improve internal processes, including collaboration with software program staff to support system accuracy and workflow efficiency.

DISCLAIMER

The above statements are

intended to describe the general nature and level of work being performed by

people assigned to this job.

They are

not intended to be considered an exhaustive list of all responsibilities,

duties and skills required of personnel in this job, and the employer reserves the

right to revise or change this description.

This description does not constitute a written or implied contract of

employment.

To perform this job

successfully, an individual must be able to satisfactorily perform each of the

above essential duties and meet physical demands.

Reasonable accommodations may be made to

enable individuals with disabilities to meet those conditions.