Talent Strategy & Operations Principal

Via; New York (NY); On-site; USD 95,000 - 145,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Parental leave

PTO

Dental & vision plans

Mental health benefits

Pet insurance

Job summary

Via in New York is seeking a Talent Strategy & Operations Principal to own global hiring strategy, partner with managers, and build proactive candidate pipelines.

You will run innovative recruiting processes, map talent trends, and use data to raise the efficiency and candidate experience while scaling Via's leadership pipeline.

Qualifications

• 3+ years of experience at a high-growth company.
• Strong collaboration and communication skills.
• Analytical and innovative mindset with problem-solving.
• Technically savvy; comfortable exploring new platforms.

Responsibilities

• Own the full hiring strategy for global teams, from defining target profiles to executing outreach.
• Partner with hiring managers to understand goals and shape processes for the right hire.
• Build proactive, high-quality candidate pipelines reflecting external market and Via roadmap.
• Run fast, thoughtful recruiting processes delivering a great candidate experience.
• Share insights and data across teams to drive hiring improvements.
• Map, track, and source top talent across major markets using research.
• Make data-driven decisions using funnel metrics to diagnose bottlenecks.
• Deliver an exceptional candidate experience at every interview stage.
• Develop initiatives to market opportunities at Via and raise Talent function impact.

Skills

Talent strategy

Sourcing pipelines

Data-driven decisions

Stakeholder collaboration

Tools

Boolean search

Job description

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Talent Strategy & Operations Principal at Via, you will play a direct role in scaling, refining, and operationalizing our talent processes. Our Strategic Growth team does far more than traditional recruiting – we are the stewards of Via’s leadership pipeline, partnering closely with global hiring managers to define what exceptional looks like. In this role, you will implement creative strategies to engage top talent and elevate Via’s employer brand through targeted events, strategic partnerships, and compelling content. You will approach talent acquisition as an engineering challenge: diagnosing pipeline bottlenecks, building workflow automations, and designing frictionless hiring systems. As Via continues to scale, you will play a pivotal role in shaping the future of talent across the company.

About the Role

• Own the full hiring strategy for your global teams, from defining target profiles to executing the outreach plan for top talent.
• Partner closely with hiring managers to understand their goals, challenge assumptions, and shape a process that leads to the right hire.
• Build and maintain proactive, high-quality candidate pipelines that reflect both the external talent market and Via’s future roadmap.
• Run fast, thoughtful, and innovative recruiting processes that give candidates a great experience while helping teams move quickly.
• Spot patterns and opportunities to improve how we hire, sharing insights and data across teams at every opportunity.
• Map, track, and source top talent across major markets, leveraging deep research skills to become a subject-matter expert in industry trends.
• Make data-driven decisions, using key metrics (funnel conversion, calibration, pass-through rates) to diagnose bottlenecks, educate partners, and solve problems.
• Deliver an exceptional candidate experience across every stage of the interview process.
• Think big and build: develop new initiatives to market opportunities at Via, engage talent, and raise the operational rigor and impact of the Talent function.

About You

• Intellectually curious, collaborative, and eager to grow in a fast-moving People Operations function.
• Results-driven; you're motivated to meet and exceed your goals.
• Reliable, independent, and able to manage high-priority projects in a fast-paced environment.
• A savvy, tactful, and graceful communicator – you intuitively find the right tone in every situation, and enjoy working with others.
• Analytical and innovative; you're a natural problem-solver, and you approach new challenges with creativity.
• Technically savvy; you may already know some Boolean operators, and you're excited to explore new platforms.
• A minimum of 3+ years of experience at a high growth company.

Compensation and Benefits

• Base Salary Range: $95,000-$145,000 per year plus equity as part of a total compensation package. Final compensation will be determined by the candidate’s experience, knowledge, and skills.
• Comprehensive health coverage, with low-cost dental and vision plans.
• A 401(k) with company match and vesting.
• Fully paid parental leave for new parents, with extended leave options.
• Additional benefits (mental health, pet insurance, and other wellness perks).
• 20 days of paid time off (PTO) annually.

There has never been a more exciting time to be on the cutting edge of public mobility.

Via is an equal opportunity employer.