Talent Resource Manager

StyleCraft Homes; Lakeside (VA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits package

Competitive compensation

Job summary

StyleCraft Homes in Richmond, VA is seeking a Talent Resource Manager to champion our culture and lead the full team member experience from hiring through departure.

You’ll own hiring, onboarding, retention, recognition, employee relations, and corrective action, partnering with Finance on payroll, compensation, and benefits. The role emphasizes culture, engagement, and data-driven decisions to strengthen our Brand Promises and Values.

Qualifications

• 5+ years in HR, talent acquisition, or employee relations
• Proven full-cycle recruiting for office, sales, and field roles
• Experience with employee relations, investigations
• Knowledge of US federal and Virginia employment law
• Strong relationship-builder with discretion
• SHRM certification preferred

Responsibilities

• Own hiring, onboarding, retention, and employee relations
• Lead Culture Plan and engagement surveys
• Support onboarding through 90 days and retention interviews
• Partner with leadership and Finance on payroll, compensation, and benefits
• Maintain compliant policies and guide corrective actions

Skills

Talent acquisition

Employee relations

Interviewing

HR analytics

Communication

Education

HR certification preferred

Tools

HRIS

Microsoft Office

Job description

Talent Resource Manager – People & Culture

StyleCraft Homes | Richmond, VA

Help Us Build a Culture Worth Joining

For more than 25 years, StyleCraft Homes has been building more than houses-we've been building relationships, communities, and a company our people are proud to be part of.

StyleCraft Homes is a privately owned homebuilder headquartered in Richmond, Virginia, with a strong reputation for craftsmanship, innovation, customer relationships, and community involvement. Our mission is to Create Communities that Inspire People to LiveUp!-and that starts with the people who build them. As we continue to grow, we are looking for a Talent Resource Manager to champion our culture and lead the full team member experience, from the first interview to the last day.

This is an opportunity for a people-focused professional who enjoys building relationships, finding great talent, helping people grow, and handling hard conversations with honesty and respect.

The Opportunity

The Talent Resource Manager will report directly to our Vice President and serve as a trusted resource for every team member across our office, sales centers, and job sites. This person will own hiring, onboarding, retention, recognition, employee relations, and corrective action, and will make sure every people decision reflects our Brand Promises and Values.

The ideal candidate is approachable and people-facing first-someone team members want to talk to-with the judgment and steadiness leaders can trust when a conversation is difficult.

This role is focused on culture and the employee lifecycle. Payroll, compensation, and benefits administration are managed by our Finance team, and you'll partner closely with them.

Key Responsibilities

Champion Our Culture

• Serve as the champion of StyleCraft's mission, Brand Promises, and Values across every team.
• Build and lead an annual Culture Plan, including quarterly culture, team-building, and community service events.
• Run annual engagement and quarterly pulse surveys, and turn the results into practical action plans.
• Stay visible in the office, sales centers, and job sites to see our culture in practice.
• Lead our recognition program, including Values-based recognition, service anniversaries, and milestone celebrations.

Find & Hire Great People

• Own full-cycle hiring for all positions, from requisition through offer acceptance.
• Partner with hiring managers to define needs, keep job descriptions current, and set hiring timelines.
• Source candidates through job boards, referrals, social media, schools, trade programs, and industry networks.
• Screen for both capability and alignment with our Values using structured, values-based interviews.
• Train hiring managers on consistent, fair, and legally compliant interviewing.
• Deliver a Relationship Centered candidate experience-including for candidates who aren't selected.

Onboard, Develop & Retain Our Team

• Own the new hire experience from offer acceptance through the first 90 days, including orientation and 30/60/90-day check-ins.
• Conduct stay interviews and exit interviews, and use what you learn to shape our retention strategy.
• Partner with leaders on career paths, succession planning, internal promotion, and leadership development.
• Support our bi-annual performance review process with tools, timelines, and manager coaching.

Lead Employee Relations

• Be an approachable resource for team members to raise concerns, questions, and conflicts.
• Facilitate conversations that resolve conflict constructively and in a Solution Oriented way.
• Coach leaders to address issues early, directly, and respectfully.
• Conduct thorough, impartial, and well-documented workplace investigations.
• Guide leaders through corrective action and performance improvement plans, and plan and conduct separations with dignity and professionalism.

Keep Us Compliant & Continuously Improving

• Maintain the Employee Handbook and people-related policies in partnership with leadership and outside counsel.
• Ensure hiring, corrective action, and separation practices comply with federal, state, and local employment law.
• Maintain accurate and confidential personnel files.
• Track and report talent metrics such as turnover, retention, time-to-fill, and engagement.
• Recommend process and technology improvements that make the team member experience better.

What We’re Looking For

• 5+ years of progressive experience in human resources, talent acquisition, or employee relations; experience in homebuilding, construction, real estate, or another field-based industry is a plus.
• Proven success owning full-cycle recruiting for a range of roles, from office and sales to field and construction positions.
• Hands-on experience with employee relations, workplace investigations, corrective action, and terminations.
• Working knowledge of federal and Virginia employment law, including EEO, anti-harassment, and Form I-9 requirements.
• A natural relationship builder who is approachable, trusted, and comfortable leading difficult conversations.
• Sound judgment and discretion with sensitive and confidential information.
• Highly organized with strong follow-through and the ability to manage many open hires and issues at once.
• Comfortable using data to spot trends and recommend action.
• Proficiency with applicant tracking/HRIS systems and Microsoft Office.
• Ability to travel locally to sales centers, model homes, and job sites.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.

Why StyleCraft?

• Established Richmond homebuilder with more than 25 years of experience
• Privately owned company with an entrepreneurial culture
• Strong reputation for quality, customer relationships, and community involvement
• A visible role with direct influence on the culture and growth of our company
• Collaborative leadership team that values its people
• Competitive compensation
• Comprehensive benefits package
• Opportunities for professional growth and development

Ready to Help Us Build Our Team?

If you are a people-first professional who knows how to find great talent, help people grow, handle hard conversations with care, and strengthen a culture, we'd love to hear from you.

Join StyleCraft Homes and help us build what's next.

StyleCraft Homes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.