TALENT DEVELOPMENT SPECIALIST

Equus Workforce Solutions; Phoenix (AZ); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Hybrid schedule

Job summary

Equus Workforce Solutions is seeking a dedicated career counselor to manage a caseload of participants, provide counseling and mentoring, and help job seekers advance toward self-sufficiency within the program.

You will assess competencies, work history, education, and barriers; create employment plans; connect participants to training and job opportunities; coordinate with partners; and maintain accurate records to track progress and outcomes across centers.

Qualifications

• Excellent verbal and written communication skills.
• Demonstrated customer service skills.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
• One to three years’ experience in workforce development or related programs preferred.

Responsibilities

• Provide counseling and mentoring to participants.
• Develop individualized employment plans for short- and long-term goals.
• Assist with job search, education, and job readiness activities.
• Maintain participant files and records in electronic and paper form to reflect program history.

Skills

Verbal communication

Written communication

Customer service

Community knowledge

Case management

Workforce development exp

Education

Associate degree

Equivalent experience

Job description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Manages a caseload of participants and provides counseling and mentoring
• Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
• Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
• Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
• Maintains information about area resources and employers
• Ensures participant accountability and attendance; tracks and maintains employment retention goals
• Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
• Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
• Provides information to participants on available training and/or jobs that will lead to advancement
• Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
• Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
• Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
• Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level

Qualifications

• Related Associate degree from an accredited university or college, or equivalent work experience
• Related work experience
• Excellent verbal and written communication skills
• Demonstrated customer service skills
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• One to three years’ experience in workforce development or related programs preferred

Additional Information

• Hybrid schedule (office and remote days)
• Must have or be able to obtain AZ Fingerprint Clearance Card
• Have a valid Arizona Driver's License and Insurance
• Ability to travel within the local area or state when needed
• Spanish speaking a plus

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.