Talent Development Program Manager

Pathward; United States; Hybrid; USD 86,000 - 145,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability benefits

Paid time off

Job summary

Pathward, a hybrid, remote-office company, seeks an experienced Talent Development leader to design and govern enterprise programs that grow employees, strengthen leadership, and boost organizational performance.

You will own the annual performance cycle, lead leadership development initiatives, coordinate coaching engagements, and partner with business leaders to deliver scalable learning solutions. This role combines strategic influence with hands-on program leadership.

Qualifications

• Bachelor's degree or equivalent education and work experience; master's degree preferred.
• Typically requires a minimum of 8 years of related experience with a bachelor’s degree, or an equivalent combination of education and experience.
• Strong communication, collaboration, and strategic thinking are essential for success.

Responsibilities

• Owns design, execution, governance, and continuous improvement of enterprise talent development programs and processes.
• Leads the end-to-end annual performance management process, including design, cycle management, communications, and reporting.
• Oversees leadership development programs such as Pathward Elevate Leadership Program and other initiatives.
• Manages enterprise coaching engagements, including intake, vendor relationships, and evaluation of effectiveness.
• Designs and improves talent development infrastructure, tools, partnerships, and development frameworks.
• Translates organizational priorities into scalable programs, resources, and solutions.

Skills

Communicates effectively

Collaborates

Organizational Savvy

Demonstrates Self‑Awareness

Strategic Mindset

Plans and aligns

Drives results

Manages complexity

Cultivates innovation

Builds networks

Education

Bachelor's degree or equivalent

Master's degree preferred

Job description

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Leads the design, implementation, governance, and continuous improvement of enterprise talent development programs and infrastructure that support employee growth, leadership effectiveness, and organizational performance. Serves as the program owner for critical talent initiatives, including the annual performance management process, leadership development programs, coaching engagements, and scalable learning and development solutions. Partners closely with business leaders, People & Culture colleagues, and external partners to deliver high-impact talent solutions aligned with organizational priorities. Operates as a strategic, hands‑on individual contributor who influences outcomes through collaboration, expertise, and program leadership.

What You Will Do:

• Owns the design, execution, governance, and continuous improvement of enterprise talent development programs and processes that support organizational and employee success.
• Leads the end‑to‑end annual performance management process, including process design, annual cycle management, implementation, communications, stakeholder readiness, resource development, reporting, and ongoing process enhancement.
• Oversees the strategy, planning, execution, and continuous improvement of enterprise leadership development programs, including Pathward's Elevate Leadership Program and other leadership development initiatives.
• Oversees enterprise coaching engagements by coordinating intake and needs assessment, external coach and vendor relationships, participant and sponsor alignment, engagement administration, and evaluation of overall program effectiveness while maintaining appropriate confidentiality boundaries.
• Designs, implements, and continuously improves the organization’s talent development infrastructure and ecosystem, including tools and technologies, external partnerships, coaching and mentoring resources, development frameworks, and enterprise skill‑development solutions.
• Consults and partners with business leaders, People & Culture colleagues, and other stakeholders to identify organizational capability gaps and translate business and talent priorities into scalable programs, resources, and solutions.
• Establishes program objectives, success measures, governance practices, and operational plans to ensure effective execution and long‑term sustainability of talent initiatives.
• Evaluates program effectiveness through data, participant feedback, business outcomes, and other relevant metrics; develops recommendations to enhance impact, adoption, and organizational value.
• Manages relationships with external vendors, consultants, facilitators, and development partners to ensure quality delivery, alignment with organizational needs, and effective utilization of resources.
• Develops and delivers program communications, presentations, resources, and selected learning or facilitation experiences in support of leadership growth, employee development, and organizational capability building.
• Maintains strong partnerships across the organization and provides thought leadership on talent development, leadership growth, employee development, and performance excellence.
• Supports additional talent management, leadership development, and organizational effectiveness initiatives as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience. Master's degree preferred.
• Typically requires a minimum of 8 years of related experience with a bachelor’s degree, or an equivalent combination of education and experience.
• Communicates Effectively
• Collaborates
• Organizational Savvy
• Demonstrates Self‑Awareness
• Strategic Mindset
• Plans and aligns
• Drives results
• Manages complexity
• Cultivates innovation
• Builds networks

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $86,000 – $145,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.

This role is also eligible for an annual performance‑based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.